Oct 31, 2014 I had windows installed in my front bay window by OCI. In April 2015 I noticed the windows were not closing properly. I called and left several messages describing the problem and did not receive a response. Now, 2 months later, the windows are worse and it looks like the frame is starting to fall forward. I have tried to reach them, calling all the numbers they provided. I even tried to visit their "offices" in Hawthorne and Lake Forest, CA. The Hawthorne office was locked with no answer when I knocked. This was at 10:30 am Tuesday, May 26, 2015. The Lake Forest office looked deserted and didn't even have a company sign. The contract claims a 5 year warranty on installation. I sent them a message on their website requesting a response. They have never contacted me regarding this issue. They have poor workmanship and terrible customer service. Their CA License # is 905021
- Joann S....
AJON'S WINDOW & AWNING INC.
Jon and his team replaced 1 slider, 1 French door, 1 awning and 13 windows (including a bay window) in our home. They worked very hard getting everything done before the holidays and did an excellent job. Very happy with the results.
- Keith M....
AJON'S WINDOW & AWNING INC.
We have an older home that had a beautiful bay window that had begun to deteriorate and leak. We called several places to inquire about replacement windows over the last few years. But it finally got to a point where we had to make a decision. At first we thought we would just hire a painter to re-caulk and paint the window but the estimate I got was well over the cost of a new window. At that point we contacted some of the larger window dealers -- got a couple of bids -- which all seemed like more than we wanted to spend. I got the name of Jon's Windows from the painter who gave us the original estimate. The painter had not worked with Jon's Windows but knew of its reputation through the Burbank Chamber of Commerce. Anyway, Jon Higgins came out, measured the window and gave us an estimate on the exact same window that the larger window companies had talked to us about. His bid was well under theirs -- by more than $1,300.00. I questioned Jon's about the difference because it made me wonder if somehow I wasn't comparing apples-to-apples. But the office manager told me that the since the company did so much work with the manufacturer it got a nice discount, which it passed along to its customers. That gave me pause, because the larger window companies surely did more business with the same manufacturer and obviously did not see fit to pass on the savings to the customers. So, I decided then and there to go with Jon's. Not only was the price better the service and installation were great. The window came when promised. The workers showed up on time. They installed the windows without destroying anything and barely creating a mess. Whatever debris resulted from the installation they cleaned up there was no evidence any work had been done except for the actual new window. I would highly recommend this small company compared to any of the larger window companies we consulted.
- Philip B....
ALegendary Doors & Windows - Irvine
After getting multiple bids on our Window project, chose Legendary due to Angie's List reviews and our comfort with the team in the office we spoke with and those that came to our home for the estimate. All went well through ordering and scheduling installation, the actual installation, and clean-up. The crews were terrific and take great pride in all their work. Our project included a large amount of drywall and stucco replacement due to the removal of a sliding door. Legendary shines in this area and previous reviews of this kind of work were one of our primary factors in choosing Legendary. We had a delay during installation due to their electrician becoming a new father. This delayed the project a few days but Legendary stayed on it and got a very qualified replacement electrician in and then followed up with the finish of the project. They could have kept us more informed on who was coming when during this delay but they were always responsive to my phone calls, getting the answer for me and calling back. The Milgard screens on one window were too tight of a fit to be comfortable and Legendary submitted the problem directly to Milgard for us which resulted in a call from Milgard and an appointment for them to come out and take care of the problem. Highly recommend this company. Great work, great employees.
- Rebecca M....
ARenewal by Andersen of Los Angeles
We recently had a bay window installed in the kitchen. Finished project was fabulous! Especially impressed with the installation team of Rafael, Kerwin, Matias and Abner. They really made the process easy, showed on time, cleaned up after each day and provided excellent quality work, asking for our input when choices were available. Mike, the measurement technician, provided a clever solution specific to our job which resulted in a finished product that exceeded our expectations. Would absolutely use this company and specifically this team again. Had little need to interface with office personel but when called to confirm installation date, information was efficiently handled by Amy in scheduling.
- Deb G....
ATrue North Designs
Paul North of True North Designs was contracted to replace the old wood windows in my kitchen with new, upgraded wood windows and frames. One of these windows was a bay window with louvers in the side panels and one was a fixed window, also with louvers. I requested that the new windows have a more complex design with divided lights across the top, and double hung sash windows on each side window, and also asked for Craftsman-style wood moldings be installed around the windows on the interior . Paul listened carefully and the result was exactly what I wanted. During the window replacement, termite damaged wood was discovered and replaced, and due to the non-standard size of the original bay window, Paul needed to install three individual windows to match the original space. The stucco needed to be broken out around the window during the replacement, but was patched and painted and looks beautiful. The windows look spectacular on both the inside and outside. I have used Paul North several times in the past, and I am always impressed with the quality of his work, and this time was no exception.
- Donna S....
ACreation Builders Inc
We wanted to remodel our kitchen for a while. We did our homework on several contractors that came to see our house. Creation builders were one of them and eventually our pick.We were very impressed by the way they represented themselves and the how they approached our needs.They were the only ones who really listened to what we needed and wanted, instead of trying to find out what was our budget.Right after hiring them, we realize what a good choice we made. Our project manager, Gabriel, was on top of every detail during the construction project. Adam, the office supervisor, was also in constant contact with us and updating us on the delivery dates of materials and schedule of crews (carpenters, plumber, electrician, countertop & tile setter). Overall, our experience was very good and our kitchen is amazing
- Sharon Z....
AAlta Sierra-High Quality Milgard Windows and Doors
It was a difficult project. It was an old single window from a 1942 home that needed to be replaced and Chris worked with us on various options until we found the right fit. We had several other bids and everyone dropped the ball, I assume because of the difficulty of the job. Chris was the only one who stuck with it and got the job.
- Elizabeth H....
AWindow Restoration And Repair
Installers Brian, Cesar & Estaban showed up on time on a very hot day. No A/C on account of the doors and window open. They got everything done in a day. Brian did a beautiful job of rebuilding on site the stool and apron from raw lumber and fitting it better than the original. He did this in an unshaded leaded glass bay window on a 100 degree day. The double hung windows also were fit with care. They also added a lot of quality weather stripping to the windows and replaced the balances. These replaced 4 loose fitting & rotting original windows that got a lot of weather exposure. With proper maintenance wood replacement windows should last decades. Don't replace your original wood windows with vinyl or aluminum, go with what your vintage home came with. The weather stripping they do will make them as weather tight as any of vinyl or aluminum replacements. They are not inexpensive, but you get what you pay for and then some. Professional, quality work by skilled craftsmen. I highly recommend these guys.
- Tony M....
ARenewal by Andersen of Orange County
Sales staff and installation crew were professional and easy to work with. We would have appreciated more responsiveness from the office staff. However, the office staff's less than stellar customer service did not detract from what really mattered--the excellence of the product and installation time.
Recent Review: Called American Vision Windows for an estimate on replacing a window and putting in a bay window. The salesperson, Mike, came out and gave us all the information we needed. We were very impressed with his knowledge and help. We signed a contract that day. The windows were ordered and a few weeks later they were delivered. There were several people working on the job since it involved putting a 10 foot bay window in a second story room. The workmen were wonderful. So careful with everything, very respectful, and excellent at their job! It took three days to complete the work. The windows were in the front of the house and both were surrounded by stucco. Since they had to replace the stucco around the windows I was really afraid that it wouldn't match the pattern of the stucco we already had. When it was all done and the stucco was finished and painted you could not tell the difference between the new and the old. It was that good!! I absolutely love our new windows! This is a wonderful company to work with and I highly recommend them. Prices are good, workmanship is superb, salesmanship is great, and all in all a good experience.
Recent Review: We had it made up where one set of windows would be done one day and the other side the next. They showed up with all the windows and wanted to install all of them. They were here till 9 at night which was a inconvenience to us. The owner of the company wanted to finish in one day and not the way we agreed to do it. He never called to tell us that. They rushed that day because they didn't want to have to come back the next day to finish. They sent five or six guys around 830 am for the work.
Business Description: Founded with a mission to redefine the industry, we design, manufacture, install and warranty our products. The Window Factory is full turn key solution for homeowners. We take steps to offer a local, personalized experience to make the new or replacement window purchase experience easy. We listen to what our clients want and ask for in order to provide you with the best service. This translates to quality consultations, faster order processing and quality installations done by our certified installers. Our comprehensive network of knowledgeable design consultants will help guide you to create the home you deserve. We will provide input on design ideas and options to simplify the process to make your window replacement experience enjoyable and simple. We have multiple resources to help you visualize the best windows and doors for your home before you purchase. And for as long as you own your home, feel confident knowing that The Window Factory Windows and Doors Warranty is one of the strongest on the market.
Recent Review: Scheduling an appointment with Cornerstone was very easy. They were available to come as soon as the next day but for convenience, I had them come on a Saturday. Marilynn arrived as scheduled, listented to what we wanted have done, made some suggestions and had a quote to us by the following Monday. They were competitively priced to other quotes I had received (not the cheapest but in the same ballpark) and had knowledge of the workings of my homes association. Based on their reviews on Angie's List, knowledge of my area codes and overall professionalism, I chose Cornerstone to replace my windows. The windows took about 4 weeks to fabricate (the bay window was the timing item). I had previously had other windows replaced using a retrofit design that I thought did not work well with the style of existing windows I had so I had Cornerstone completely rip out the old windows and install new ones. This required installing new moulding and stucco work. They installed all of the windows the first day of work; the sliding door, molding and initial stucco work the 2nd day and fnished up all of the windows on the 3rd day. The Cornerstone crew managed by Antonio were great. They arrived on time, cleaned up after themselves and did excellent quality work. I was very happy with the final product which looked much nicer than a previous job done by a general contractor. I would recommend them to others to use as well as use them again myself!
Business Description: Please contact us through paulswindows.com or through our Yelp page, as messages sent to Angie's List do not ever reach us (their website does not work). Specializing in new VINYL Residential Replacement Windows and Patio Doors (no repairs or glass-only replacements). We serve primarily northeast Los Angeles: Please see our website for a detailed map of service area. We have: Vinyl Windows, Picture Windows, Energy Efficient Windows, Casement Windows, Double Hung Windows, Custom Windows, Patio Doors, Energy Efficient Doors, Low-e Glass, Low-e2 Glass, Low-e3 Glass, New Windows, Professionally-Installed Windows and Doors, Replacement Windows, Retrofit Windows, Sliders
Business Description: Tesla Windows specializes in Energy Efficient Replacement Windows and Doors that are not only aesthetically beautiful, but are cost affordable. Tesla Windows offers the widest choices from the finest, state-of-the-art quality window and door products. Tesla Windows designs, manufactures, and installs Replacement Windows and New Construction Windows. We offer the highest level of professionalism and customer service. Our Windows are of the highest quality, yet are very affordable. We are focused in helping educate our clients about windows and doors so they can make informed decisions in choosing what products are best for their needs. We handle everything to removal of old windows to installation of high-end energy efficient new windows. We specialize in installations of 6 or more windows. We will treat your home as our own. Give Tesla Windows a call today. Guaranteed to beat any competitor prices !!!
Business Description: In business since 1923, we are a family owned door supplier and window supplier, offering high quality doors, windows and moulding. We offer a wide range of interior and exterior doors and windows constructed in your choice of materials. For remodeling and renovation projects our energy efficient replacement windows and replacement doors can transform your living space. We also offer hardware for doors, windows and cabinets. For residential and commercial projects, we welcome homeowners, builders, architects and contractors. Visit us today for the best prices, service and selection of doors and windows.