We purchased a shower faucet, but needed it installed. My Brother in Law tried to install the faucet, but had some difficulties. Since we found Las Vegas Handyman on Angie's List and read the reviews, I decided to give them a call. An appointment was scheduled and one of their techs came out. Can't remember his name. Pretty straight forward. Stated that we needed a "new cartridge" and needed some "clip". Had the cartridge with him, but not the clip. He offered to run to Home Depot and get the clip, but the labor charge increased. OK, fine. It needs to be done. Did the job. However, what happened after really turned me off with this company. When the tech finished, he accused my brother in law of "losing" the clip. Whether he did or not doesn't matter to you. I still paid you for the time you took to go to Home Depot. Also, when I gave him the 10% off coupon from Angie's List, he reluctantly took it, after rolling his eyes at me. Then, I needed some repairs on one of our toilets. But I was only looking for a quote. He almost left before giving me the quote. I had to remind him. He promised that the office would e-mail me the quote. Guess what, I never received it. Even checked the spam mail several days after. What he said before he left really takes the cake. As he was leaving, he turns to me and states, "Next time you need to do repairs, leave it to the professionals." WHAT!!!!!! What nerve. A professional would never make a comment like that. I'm not going to stroke your ego! In conclusion, was the work done, yes. However, because of the unprofessional treatment and comments that were made, I would not hire them again. Don't bother.