Recent Review: We had a problem with one of the hinges on our dishwasher. Texted Mike with a description of the problem. He replied quickly, scheduled to come out next day. He arrived promptly, and assessed our problem - a pin broke that is a part of the drum. It is very costly to replace the drum - almost as much as to buy a new unit. He tracked down a reasonably priced used model and offered to pick it up, deliver it, install it, and remove the old one. He also, as an alternative, offered to attempt to repair the issue by drilling a new bolt hole, essentially improvising the part's function. We went with this last option as it was the least expensive and allowed us to keep our own unit, which is in good shape other than the hinge. He charged $127.50 for the total job (which included the service fee of $40), which we felt was very reasonable for the amount of time he spent here and his willingness to work with us to find a solution we were happy with. Mike is super friendly, and very professional. I would definitely hire him again for any future jobs, and would enthusiastically recommend him. In the past, we had one of those home owner's warranty places and they would always pick their own vendors to come out for any repairs. They always seem to use the worst rated companies. They're no cheaper and they were often rude, unpleasant, and unhappy to be here (and difficult to schedule). What a contrast Mike is to those companies.