This process began in February 2015, and didn't finish until February 2016 when I finally sold the home. Tim, the designer, was great to work with. He was the ONLY one out of the entire crew, including the owner, that was professional and responsive. For people who don't know too much about building might think that they do a great job, but the corners cut and the shoddy lipstick job they did on my home is outrageous in my opinion! Trade after trade that worked on my home said that the owner Mort was very difficult to work with. I witnessed this first hand. I was leaving for work and one of the workers asked me for a progress payment check. I told them that according to the scope of work, that a payment wasn't due. The documents drawn up by the company listed two different timelines for payment or installation, and the "company" followed whichever timeline they felt benefited them. Mort (the owner) immediately called me at work demanding payment. I told him that I would, but I was at work. He then continued to pressure me on when I would have the check ready, and I told him possibly the following day. He demanded I have it the same day raising his voice at me. He told he was no longer welcome in my home. He isn't truthful, and will say anything to his benefit. This project took a full year to complete (with all the delays and call backs to fix or finish items on the job), and like I said, a lot of corners were cut. The main contractor Edgar never returned phone calls, and the workers were always called to other jobs and I never knew who was going to show up at the house because the faces changed constantly. I don't think one crew member remained consistent the whole project. It took almost two to three weeks to get the plumber to finish his portion of the job, and there were delays after delays. Nothing that this company said they were going to do when I signed the contract actually happened, and after you sign you are at their mercy. I had so many personal items ruined because they failed to properly drape and contain the drywall dust. It was everywhere in layers! I was told every Friday they would re-contain the area and clean, and that never happened. When I asked who was going to clean it up, no one took responsibility. I finally complained so much that they told me to have cleaners come in and they would take $200.00 off my final bill. Keep in mind that my home was almost 4000 sq ft, and $200.00 was all they would kick in to have it cleaned from their laziness. So I take the $200.00 off the final bill as I am told by Edgar, and Mort has a fit! I really pity anyone who uses this company. For those that are happy with them, you are very lucky. My 6 week remodel job took from March till August when I wrote the last check. 6 weeks turned into 6 months! Bare in mind that I wrote my first check to them in February 2015, and they finished the last items in February 2016! All I have to say is that I regret ever hiring them for my job, and I will never ever recommend them for any job regardless of size or rating folks give them. Beware of this company at all costs if you decide to choose them to do a job for you!