From day one after we gave Mark from LWL&G our rough drawing he kept us in the loop till he came out with a complete Professional Design of how we imagined our yard would look like when completed. The landscaping design was absoulutely amazing,it was our ideas but made 100 times better."LWL&G NAILED IT ".Now all we had to do was choose,the type of pavers and pattern for the ground,type of stone for the wall and water feature,color of the Led for the waterfall and types of bushes,shrubs,and plants we wanted installed.Mark had a folder with all the types of plants,pavers,water feature sizes and colors to choose from which made our task so much easier. We saw Mark from LWL&G one more time in person to see if their would be any other changes to the final design prior to installation.We ask to change a couple of plants and flowers at the last minute to which LWL&G was very receptive to with no change to the original estimate.This was an extremely cold December and January but when the crew of about 8 workers plus a foreman came out they jumped right in working like a well oiled machine and had it completed in less than 5 working days.Mark came out a couple times to review the work with his foreman to make sure we got what was expected in quality and service.NOTE: LWL&G MIGHT NOT BE THE CHEAPEST ,I can't say one way or the other, their policy is to install what you requested that's all.It's like buying a car from a dealership, one might quote you $15,000 for a car that might go for $14,900 down the street the difference is the quality of the service and honesty. The other landscapers we contacted were so unprofessional , so lazy that they would'nt even come up with a drawing of the design, they actually wanted me to go and get the pavers ,fountain,plants,flowers and extenstion cord ( extension cord was to be buried in the dirt for the fountain) from the local gardening shop. We lost 9 plants due to the extended freeze and we knew it was'nt LWL&G fault but their warranty stated they would cover them for 90 days, sure enough when I called to request replacement of the damaged plants Mark said he would come out and inspect them and replace them as needed. All 9 plants were installed at no charge, they also moved the electrical outlet behind the fountain lower because you could see it from the living room windows. Additional note: I can't thank Keith Howard Operations Mgr. enough for coming out and replacing all the dead plants,replacing the electrical outlet box and lowering it so it was'nt visable from any windows, cleaning and sealing all the pavers for us. EXCELENT,EXCELLENT SERVICE, LOVE THE BACK YARD !!!!!!!