i had originally called for service about an electrical problem on the patio. William immediately diagnosed the problem as being a plug getting moisture from the sprinkler system. He removed the connector from the ground, placing it in a dry area, and was finished in 5 minutes, requiring no electrical work at all. He said he would not charge me for any electrical work; but, because I knew I would have to pay the required service call fee, I asked him to go ahead and install some outlets I needed in the house. His work was fast, efficient and clean. He was friendly and made me feel totally at ease to have him work in my home. I will definitely use this company again, in fact I bought one of their 2-hour certificates from Angie's List for future work.