I had guests coming and wanted to get an old, ugly, broken set of bathtub/shower fixtures replaced before they arrived and stayed for a few days. I called KC Metro Plumbing based upon favorable Angie's reviews. They picked up immediately and were able to come out that same day. They arrived on time and were quickly able to assess the work to be done. The price was close to what I had expected, which means more than I would have liked to pay - but I think that's the case with most things, right? :-) There were matching parts that my spouse hadn't thought to purchase when buying the new fixtures, so I left to pick those up, which left them in the house alone (with my 2 dogs). It didn't worry me much because of the very favorable Angie's List reviews. I'm not sure I would have done the same with another company I had less confidence in. They were very patient with me as I had to go a couple places to find the parts, and finally did based upon their suggestion of somewhere to go. They did a great job replacing the fixtures, and had to work around a "glitch" with replacing the old drain-stopper system. It all looks great and works great. Because they were coming the same day, I didn't feel right buying their "2 hours of plumbing" offer, but they did accept the Angie's List member coupon, which still saved some cash. One note: they did fall for one "trap" they weren't aware of and I totally forgot to mention - whoever plumbed the fixture before had reversed the cold and hot. They didn't pick up on it, either. If I had thought to say something, I would have had them "fix" that as well. My family was already used to it, so it's no big deal right now. At some point, I may have them come back out and put that right for the next guy.