The proposal was in mid-September, 2011. We had several proposals and 10 days ago, we asked them to do the job. We also asked them in doing the job, if they could have it finished it this past Wednesday, they said yes, but we haven’t heard from them since and went with another company. We didn’t have any doubts that they could do a good job. It’s a small company which we understand and they are kind of weather related i.e. when the weather is bad, they do not work, but the problem is that there was just no communication. We told them that, we will leave it open, you don’t have to have us at home, but we need to have it done in a week, because we are having some company and we do not want you to be there in the middle of that. They agreed to that and we asked them to call a day ahead, so that we knew they were coming, but we haven’t heard from them and it’s been 10 days now. I truly believe their workmanship will be great, but their communication is awful. When they were here they answered all our questions thoroughly and addressed my concerns, so they were willing to work with us. I would rate them C on punctuality as getting them here was a difficult proposition. If I had unlimited time, I would be safe to have him do the job, because he seemed like a very knowledgeable person. It’s just a matter that, with the winter coming in, we wanted it to be done. We have been working on this since August and it’s been our fault ragging in between different companies, but it’s been a week’s rag, every time we called them, before we heard from them. I will call them again if I have unlimited time. With regards to responsiveness it was just a lengthy time for their follow up.