Recent Review: not good, partly my fault. Allowed to be taken advantage of by sales person. Water softener needed to be replaced. They talked about removing it and cutting pipes until it could be fixed or I could buy new one. I was only given choice for top model. I was concerned about plumbing, so I agreed to replace softener. Salesman only offered premium softener and did not offer up other, less expensive softeners. I should have researched more but felt pressured. Felt that I was not given all available options but I did not ask either. Their brand was the current one I had. My advice to other single women is to not feel pressured into buying, get three estimates before buying. I have always done this in the past. Usually, I listen and talk with the service men before buying. However, the district manager was with the service man doing an evaluation, so I do not feel service man could honestly talk with me because manager wanted to sell. Instillation went well, however, I had a few problems with the system and office managers were not helpful on the phone. It was a horrible experience in my book, but again I was worried and felt pressured.