Recent Review: I was greeted by one of the employees and offered assistance, but definitely not pressured. After a few questions, he quickly assessed my level of experience with ponds and not only answered all my questions, but provided help and knowledge I would not have even known to ask. Cool Ponds has a large variety of ponds on site, plus their sales staff is experienced themselves in setting up and owning ponds. They offer free classes on how to set up and care for your pond, or they offer to do the installation for you. Their prices are posted up front right on the type of ponds you choose, so you know what you're getting. They have a lot of helpful material provided at the store, too. Their prices are very reasonable on plants and fish. Cool Ponds has definitely become my place-of-choice for all my pond needs.