Reviews in Indianapolis for Installing Pergo Flooring
FAbbey Carpets Of Indianapolis
THE INSTALLATION WAS DONE W/O REGARD FOR CLEANLINESS OR QUALITY OF INSTALLATION. WORKERS WERE NOT PUNCTUAL AND DID NOT SHOW UP ON DAYS THEY SAID THEY WOULD.
- Larry &....
DRader's Carpet Service
MY GARAGE, DINING ROOM & KITCHEN WERE LEFT A MESS WITH SAWDUST EVERYWHERE. THERE WAS OBVIOUSLY NO ATTEMPT TO CLEAN IT UP. I FOUND AT LEAST 10 NAILS IN MY CARPETING THAT WERE APPARENTLY USED TO INSTALL TRIM. THE WRONG TRIM PIECES WERE INSTALLED INITIALLY, AND IN SOME PLACES WERE NOT INSTALLED AT ALL. I HAD TO PURCHASE ADDITIONAL MATERIALS, AFTER BEING TOLD BY THE OWNER THAT THE MISTAKE WAS MY FAULT. (HE TOLD ME EXACTLY WHAT TO ORDER). OVERALL, I WAS NOT PLEASED. MAYBE HIS CARPET SERVICE IS BETTER. I WOULD NOT HIRE HIM AGAIN. I WOULD NOT RECOMMEND HIM TO ANYONE. I AM GLAD THE JOB IS FINALLY COMPLETED.
- Julie A....
July 8 - Owner Ken Bennett came out to give us an estimate to replace our chimney cover and install laminate flooring in kitchen. I liked him very much. He was very professional, kind, courteous and honest. July 11 - We received the estimates from Ken. We replied immediatedly hiring him to do both jobs. We received estimates from four other companies before Ken which all quoted the replacement of the chimney cover in stainless steel at 3X the price of Ken's galvanized steel. We are moving and didn't want stainless steel. July 12 - Ken emailed us stating he will order the chimney cover today. We ordered the flooring and padding from Lowe's. July 15 - Lowe's called - order is in. I let Ken know. July 27 - Kevin and his flooring team (4 total) arrived on time and job and it was done in a day. We are very pleased - the floors look amazing! Kevin works hard and did an execptional job! They hauled all the empty boxes away also. Aug 5: It took longer than the 10 days quoted to have another company fabricate a new chimney cover. However, at appointment time, Kent arrived on time. I offered for him to use our ladder for the 2nd story. He walked to the back yard and carried himself to the front of the house. I was amazed how quickly he climbed up two ladders to the chimney with all his gear like it was nothing! He removed the old chimney cover, came back down to get the new piece and hauled that huge 6' X 3' replacement cover and his gear up 2 ladders like a young boy! He went above and above by not only removing the wood board I had nailed to the first roof tier (so the ladder wouldn't slip) but siliconed the nail holes also. He gathered his tools, put the old cover in his truck to take away and quickly came inside for the next job which was to hang our bathroom vanity light that had fallen. Our wall didn't have enough support to hold the weight of 5 lights. He worked quickly and safely...very kind, knowledgable and professional.
- Mark &....
Dave was so helpful in answering all of our questions, and Janice was very polite and considerate when she was taking care of setting everything up for us. This was all set up at the Castleton location, even though the condo is in Greenwood. They took care of everything in a timely manner, and even got the quote to us on Memorial Day. We are in a pretty big hurry, and they were very prompt and their communication was great. We are having them out to install everything as soon as the materials are available. I will update this post when the work is complete. But, so far, so good!!
- Greg J....
This is a 3 part story. First to be done was the flooring. Carpet was ripped up and we were told that slab holes and dips needed to be filled in. Next day crew came back and filled in depressions. Day after they came back to lay flooring and discovered that when flooring was delivered 22 boxes were missing. Store could not locate missing boxes and did not initially have a Plan B to replace - since timing was getting critical due to furniture move in date. After calls to other stores and manufacturer a rush order of matching flooring was delivered - day before scheduled furniture moving date - and too late to install that day. Call to Two Guys and a Truck movers delayed furniture one day. Install crew from Home Depot came out and worked their rear ends off to get flooring installed. Extremely professional and worked past normal quitting time to get it done correctly. Job completed. Great install crew. Home Depot made it right. Next was referigerator and microwave. Old were removed and new installed without problems and very professionally. Countertops were next. Again, crew showed up on time and completed work very professionally and ahead of time estimate. Home Depot was not able to discover what happened to missing flooring. But they made it right.
- Albert A....
AFLOORS 2 YOU INC
Quite well-the company called as soon as I ordered the flooring from Lowe's, and scheduled immediately. I had to cancel once, and they were more than cordial and workable. The installer, Mr. Mike Jennings, did an excellent job. He was honest, on time, and careful of my furnishings. The floors look great - I'm having the kitchen done in the near future.
- Debra E....
Horrible, we had to have the flooring replaced 3 times due to it not being done properly leveled before installed. The third time was good until few months ago started having squeaking and boards moving in 3 places we had Keller Interiors which is one of their subcontractors come out to replace 3 areas which we paid $300 for and the boards are not laying down flat they have one side raised up and can trip you. We no longer have but 1 spare piece left and they have now discontinued our flooring. The one edge of the floor is loose and looks like not glue to hold it down and doesn't look attached to the other side and will probably evently break. Absolute total nightmare!
- Terry N....
FFLOORS TO GO
When I ordered the sales person, Paul Howcott called the distribution center to make sure the flooring was there, and he confirmed that they had the amount of flooring that we needed that day. He told me I would have the floor by the middle of the week, that it would take about 3-4 days to get in. I didn't get the order in until about two weeks later, and I didn't even get all of the order, it was just a partial order. Then, two weeks after that I got another part of another partial order, still not getting the complete order. I had to call and call several times, they told me they would give me the rest of the order the following week, and I still didn't get it. Again, two weeks later I got another partial order. Now, its January 14, and the order is still not complete! I have had to visit the store a couple of times to try to talk with someone above the sales person. The sales person refused to give me the owners name and he said there is no otehr person that I could speak to except for him. He said I would have to write a letter to the company to speak with the owner and they would give it to the owner, which we know will not happen. There was also a piece of flooring that we didn't need that we were talked into. I asked if they could then take back that part, he said no all sales are final, but he then said he would refund this back. When I brought the piece back he said he couldn't refund the money but I could get in store credit which I did not want! I don't want to order anything else from them! They refused to make any restitution for the undeliverable pieces that were supposed to be delivered to me.
- April S....
OVERALL GOOD EXPERIENCE. I BOUGHT PERGO LAMINATES FOR MOST OF A MAIN FLOOR WHICH I HAD SOMEONE ELSE INSTALL. SALES STAFF WAS HELPFUL AND MY ANGIE'S LIST COUPON SAVED ME 10%.
- Katie W....
AAll Star Contractors
Started this project by purchasing "The Big Deal" Coupon on April 3rd, 2013 for $349 for a a new ceramic tiel floor/Backsplash with Demolitin Labor and Materials included. After finally connecting with the contractor (Don Steele) based on what I wanted, he assessed what I needed and with an estimate of $3270.00 to ceramic tile my whole kitchen to include a laundry/utility room. I signed a contract and placed 1/2 down on the project. Overall the project went well, with a few disconnects in timing, however the recovery was good and the end product was awesome! Loved the floor and the ceramic tile installation was awesome!
Recent Review: Danny's crew did an excellent job and were very professional and polite. Danny originally estimated the job to take two full days, but he brought extra men along and completed it the entire job in one day. They cleaned up all of their materials before they left and Danny said I could call him anytime if I noticed any imperfections. All the neighbors loved his work.
Recent Review: Arrived on time. Asked questions to determine exactly what was needed and explained what he needed to do to insure the work would be to our satisfaction. We are very pleased with the end result.
Business Description: Russell Hill Contracting LLC is a fully licensed, bonded and insured general contractor. We specialize in Insurance claims and Storm damage. With our expertise and partnership with licensed insurance specialist that can help work with your insurance company we separate ourselves with old world service and quality and we don't leave until we get it right. We know this industry has a shortage of knowledge, professionalism and proper execution and everyday we work hard to make a positive difference.
Recent Review: Brian and his team did an excellent job! Brian offered valuable advise on the pattern lay-out. This group is very quick but also very thorough. They are extremely responsive. We will be using them again.
Recent Review: I bought a 2 hour special on Angie's list. David Price, the owner, contacted me right away and scheduled someone within the week. I purchased the flooring tiles at Lowes and the handyman laid the floor very quickly and with precision. He was very nice and professional and I would hire them again.
Recent Review: Mark provided quality service and the job was done perfectly. All the corners around door entrances, closet floors and edges of the floor were done well and the floors look like new. Also the repair blends in with the floor. The quality of this job exceeded my expectations.
Recent Review: The whole process took about 2-1/2 months. The first phase of tearing out and drying took less than a day and then VERY LOUD fans and scrubbers were put in place to run for five days nonstop. This was not pleasant, but it wasn't the contractor's fault - it's just something that had to be done. The workers cordoned off the affected area with heavy plastic to keep any potential mold separated as much as possible from the rest of the house. When the drying was done, they removed that equipment and a reconstruction contractor came by to talk with me about the rehab process. Because they had to tear out some old tile and wood flooring, they redid the entire kitchen floor to match all new tile (and installed new wooden flooring). There were difficulties along the way because of scheduling my job and their work times, but we were able to coordinate and the supervisor, Joe, kept me updated by frequent texts (my preferred mode of communication). The workers cooperated with our need to walk through their work area when at home and made sure doors were locked when they left for the day if we weren't here. When a subcontractor had to be here, such as a plumber or cabinet rebuilding, someone with A & D was here with them. This was insurance work, so A & D's office staff, Tricia and Leah, were patient about being paid and didn't push the issue. Everybody was, in short, professional and I was able to get answers to questions I had, and the finished cabinet rebuild and new floor are very attractive.