Houston Gas Fireplace Installation

Get quotes from professionals in your area!

Angie's List : Local Reviews : Fireplaces : Houston : Houston Fireplace Contractors : Houston Gas Fireplace Installation
A
27
Reviews
Recent Review: Brenda (owner) came out and measured our fireplace for a glass door. She was absolutely wonderful to work with and made recommendations regarding style and colors. About 2 weeks later our door was installed and looks beautiful. She also had the installer rearrange our gas logs since they were originally put in backwards. I would highly recommend them for fireplace work plus their store in League City has everything you would need for barbequing.
A
13
Reviews
Recent Review: Fireplace works perfectly now. They also cleaned the inside off the glass cover with Windex - looks brand new.
B
11
Reviews
Recent Review: I called to set an appointment and one of the owners talked me through, exchanged emails with pictures and refused any money. Mr. Booth was so helpful and kind to help me and was not put out by my questions. If and when I need a new fireplace I will surely call Westside Grill & Fireplace!
A
1,218
Reviews
angies list certifiedAngie's List Certified
Award 2018Super Service Award
offers couponOffers Coupon
Recent Review: Did Chimney cleaning and installed gas fireplace logs
B
621
Reviews
Recent Review: I had recently moved into a new house that had a gas fireplace.  I used them to inspect the gas fireplace.  The tech was very helpful, friendly, and informative.  I thought the price was reasonable.  I would use them again.
A
10
Reviews
angies list certifiedAngie's List Certified
offers couponOffers Coupon
Recent Review: He came out once and adjusted and it worked for a while as he said, “let’s try this first.” A few months later he came back again and had to replace that part. He was trying to save me some money. All works great now. They are timely, efficient, very neat, and well priced. You will not have to wait months for a repair. Also he rearranged the “logs” and they look sooo much better then they did before.
A
16
Reviews
Recent Review: Had an issue with gas fireplace in my rental home and Clayton went to see about it the same day I called. He explained to my tenant how to use my fireplace insert and recommended a permanent fix to the issue with the insert. He was professional with my tenant and called me for billing and approvals. Will call him again in the future!
A
128
Reviews
angies list certifiedAngie's List Certified
offers couponOffers Coupon
Recent Review: On the tail end of a useless fireplace service provided by a home service provider, these guys really came through . They know their business . They serviced and repaired my fireplace ..making my fireplace operate and look like new! Very professional . I didn't know what to expect of the servicing part as supposedly I just paid another company to service it. But these guys showed me what a service SHOULD be...they completely pulled it apart, cleaned and painted . Even the outside grill . Love it. And since I live outside of Houston, I asked them to include possible broken parts on their truck so they could fix it then and not have to return . They did this and it came in handy .
B
2,349
Reviews
Recent Review: went well full inspection, professional and informative
A
49
Reviews
Recent Review: I moved into my home several years ago and found a sticker for Perfection Supply inside the bottom of the fireplace. I had been having problems with the flames going out or not starting. They had installed the fireplace when the home was built and still had a record of when it was installed now 13 years ago. They completely tuned up the system, fixed wall switch and cleaned up the burner assembly. Service was impeccable.

Reviews in Houston for Gas Fireplace Installation

ANature's Own Pest & Lawn Services
I had recently moved into a new house that had a gas fireplace.  I used them to inspect the gas fireplace.  The tech was very helpful, friendly, and informative.  I thought the price was reasonable.  I would use them again.
- Eric H....
ATexas Chimney
He came out once and adjusted and it worked for a while as he said, “let’s try this first.” A few months later he came back again and had to replace that part. He was trying to save me some money. All works great now. They are timely, efficient, very neat, and well priced. You will not have to wait months for a repair. Also he rearranged the “logs” and they look sooo much better then they did before.
- Susan B....
ASOUTHWEST GRILL & LIGHT
Fireplace works perfectly now. They also cleaned the inside off the glass cover with Windex - looks brand new.
- Robert S....
AAmerican Fireplace Inc
Had an issue with gas fireplace in my rental home and Clayton went to see about it the same day I called. He explained to my tenant how to use my fireplace insert and recommended a permanent fix to the issue with the insert. He was professional with my tenant and called me for billing and approvals. Will call him again in the future!
- Melissa W....
ATRU-LITE GAS PRODUCTS
On the tail end of a useless fireplace service provided by a home service provider, these guys really came through . They know their business . They serviced and repaired my fireplace ..making my fireplace operate and look like new! Very professional . I didn't know what to expect of the servicing part as supposedly I just paid another company to service it. But these guys showed me what a service SHOULD be...they completely pulled it apart, cleaned and painted . Even the outside grill . Love it. And since I live outside of Houston, I asked them to include possible broken parts on their truck so they could fix it then and not have to return . They did this and it came in handy .
- Robin B....
APERFECTION SUPPLY
I moved into my home several years ago and found a sticker for Perfection Supply inside the bottom of the fireplace. I had been having problems with the flames going out or not starting. They had installed the fireplace when the home was built and still had a record of when it was installed now 13 years ago. They completely tuned up the system, fixed wall switch and cleaned up the burner assembly. Service was impeccable.
- C J....
FWESTSIDE GRILL & FIREPLACE
On 11-24-18, a technician (Chris G.) came to my home to service my gas fireplace. He diagnosed the problem and offered to immediately repair/install new part for extra charge, which I agreed to. When he discovered he did not have the part on his truck, he profusely apologized and said the new part would be ordered and he would return to install. I asked if the return trip would cost more money and he replied, “No, this is my fault that I do not have the part.” Please note: I already paid $120 for diagnostic charge and $60 extra trip charge ($194.85 total). I live 16 miles away, a straight shot right down Hwy 99. It is an easy 23 minute drive. BEWARE: If you do not live in Katy (I live right down the highway in Sugar Land), you will pay this $60 fee. Up to this point, I was pleased with the service provided by Chris. I also asked Chris if I would have to wait another month (like I waited for initial appointment) and he said, “No, since you are already on the books, you will not have to wait. We know what the issue is and all I have to do is come out and install the part. Will be a quick trip.” I even asked if my fireplace would be working for Christmas and he replied, “ Oh definitely yes!” This is where things go bad: I received an email quote from Ruben P. on 11-30-18 for the new part $60 and $150 labor. I replied via email that I was told there would be no additional cost beyond the cost of the part. On 12-1-18, I spoke with both Ruben and Heather (manager) and was told I would have to pay for the labor. After several conversations with Heather, she told me she would have to fire Chris for telling me 3 falsehoods against their company policy. She basically asked how I would feel if she fired Chris for telling me these things. Both my husband and daughter heard her say these things to me. She asked if I would at least pay the $60 trip fee because her company would lose money on my return visit and how would I feel about not supporting a local business? These business ethics and strong arm tactics need to be reported to the community. There are plenty of other local businesses to support that do not try to intimidate their paying customers and use sketchy business practices and unethical interactions with their customers. Is it really worth the $60 to go against what the customer was quoted/told? Is it worth $60 to create such bad public relations and deliver poor customer service? On Dec. 3, I spoke with the owner, Richard Booth, who said he has talked with the technician who stated he never said these things to me. R. Booth said it was a case of "he said, she said," I and would have to pay $75 labor plus the cost of the part ($60) and freight ($15) plus tax if I wanted my fireplace repaired. I mentioned that Heather brought the price down to $60. The owner said he would reduce to $60. It seems the price quotes are very fluid and unethical. He also said I would have to pay 50% cost of part before they would schedule the return visit. This entire company seems very unethical in setting prices and policies. BEWARE!
- Ann M....
ATRU-LITE GAS PRODUCTS
They were professional and offered additional services for the future. I am now using them to fix a gas fireplace issue, however it was difficult to get an appointment.
- Robin F....
AGuardian Chimney Sweep
Billy was great!! My fireplace is about 12 years old so he had to search for the parts to get it fixed and he was so nice and personable. Very professional. Did a wonderful job. It works better than ever! He had it fixed in no time and had to locate the parts.  Thanks Guardian !!!!
- Teresa C....
AGas Products Unlimited
There was a bit of a mix up on scheduling but once that was resolved, I couldn't have been more satisfied.
- Gary D....