First, let me begin by saying I recommend Robert Sherman with Project Pro, unconditionally, for any traditional handyman-type work in and around your home. But, it's not just for his sheer capability to get the job done and to problem-solve customer aspirations that may be newer to him - it's for his absolute professionalism (responsive, thorough, detail-oriented, efficient, accountable, and take pride in a job well done) and the intangibles that make all the difference when inviting a stranger into your home (courteous, respectful, and genuinely delightful). THE JOB My wife and I had our first child 7 weeks ago and wanted to begin child-proofing the larger pieces of furniture in our home, and securing loose items atop furniture that could harm a precocious little one (particularly large TVs sitting on dressers). RESPONSIVENESS I went through Angie's list, restricted to A-rated, Angie's List-certified companies, and sent a message to 6 of them with a very detailed request. Robert responded to me within 12 hours - it's been 4 days and the other companies have yet to respond (good thing I won't be requiring their services)! Throughout our communication via phone or text, Robert has responded either immediately or within a short period of time if he was tending to a job. This is quite rare to have such round-the-clock "care". THOROUGH When I presented Robert with additional details via phone, he openly admitted he had never done this exact job (love the honesty), but was of the utmost confidence it would be no problem. I had purchased some of the necessary items to do the job, but he consulted me on additional items that would be necessary and offered to grab them during a trip to Home Depot that he was making anyways to save me either time (if I would have to pick it up) or money (if he had to go pick it up during the job). CRAFTSMANSHIP The job was done perfectly - exactly what I wanted to make certain my baby would be safe as he becomes mobile. ****, with the job Robert did, my wife and I could both hang from the dressers or TVs and we'd be good to go! Considering his obvious skills, we asked Robert to also look at a problem we were having with our bed. He quickly assessment the situation and fixed that too - perfect job! COMFORT Let me be clear - in today's world, I HATE having a stranger in my home when I am not around, particular with my wife, baby, and visiting parents. Robert exudes the quality, caring individual he is, and everyone in my family was enamored with his demeanor - it was like having a friend stop by to help out. This is a commodity that makes Robert (and by association Project Pro) stand out above the rest. I'm a very busy person, and for me to take the time to write this, I promise you it was deserved. Kudos Robert! Thanks for your service. I'm certain it won't be the last time we contact you!