The entire job with Neal Lawton and his crew went extremely well and I recommend him highly. Neal is a general contractor and manages his crew well, takes pride in his work, communicates well, and is focused on customer satisfaction. Quote provided April 29. Neal provided suggestions on where I could purchase flooring material. When he came to my home Neal measured carefully, asked good questions, and helped clarify what I wanted to do. I really liked that Neal directly works with and supervises his crew. Neal delivered materials on Sunday, May 4 to give bamboo time to acclimate before it was laid. His price includes delivery. Work was scheduled to begin on Wednesday, May 7 at 8:30 a.m. Neal was on-site about 15 minutes early and began work promptly at 8:30 a.m. with his crew. They moved furniture and taped up plastic sheeting to minimize dirt and dust going into other portions of house. They began removing the tile flooring in the family room and hall. They removed the carpet in the family room and bathroom. All materials were taken from the house and Neal disposed of them. After carpet and tile were removed they leveled and smoothed floor. I don't think it has every been that level or smooth, even when the house was built. A lot of progress was made day 1. They worked until around 4, cleaned up before they left although plastic was left up to minimize dirt. Day 2 everyone was on time again. They finished leveling floor. Then they began laying floor. It looked wonderful. By May 10 the floor was completely installed. Quarter round was installed. On all days everyone was on time, worked hard all day, and very professional. Attention was paid to detail. The floors are beautiful and installed well. Clean up was done daily and at the end. Furniture was moved back and dusted. Pads were put on the bottom of the furniture to ensure that the furniture would not scratch the new floors. Neal and his crew take pride in their work, do an outstanding job, and are very pleasant to deal with. They worked around my dogs and were sensitive to my old cat, moving some furniture a second time so he could sleep on the couch. Neal gave me pointers on floor care. Neal and his crew go above and beyond. They are extremely conscientious. Communication and follow up was outstanding. Even though putting in new floors is messy and noisy, Neal and his crew made the job as painless as possible. Neal and his crew did such a great job that I used them for additional work. When Neal told me he was a general contractor I had him bid other jobs. They did interior painting and wall paper removal when a different contractor had issues. They also installed a new fence. His subsequent work was also great and reviewed in more detail in other reviews. For other work I will definitely use him again.