Recent Review: TL:DR The American-made equipment works very well. The company ultimately assured the installation was complete and correct. But it was a rocky road. It was easy to schedule an appointment with a sales person. He spent a lot of time trying to sell me a system, when in fact I'd already done my research and knew I wanted to buy their products if they could improve my water quality. The salesman was able to give me measurements of dissolved solids and pH, which was important to me. Installation was fast; within about a week, our system was in place! Unfortunately, the installation did not pass inspection. When I contacted EcoWater Texas about the problem, the owner said the inspector was being unreasonable, and this had never happened before. He said he was uncomfortable having his plumber do the work the inspector required, and I would have to find someone else to do it. He said he'd pay the cost if it was reasonable. I contacted the inspector to get a detailed explanation of the work to be done. The inspector came over and gave me a red tag, formally failing the installation. He said I should call EcoWater Texas and tell them I had the tag, and if I submitted the tag to the licensing board they'd make it right. When I did that, EcoWater Texas agreed to find a plumber to do the work and cover the costs. The new plumber finished the installation, and it passed inspection. I then asked EcoWater Texas to test my water to make sure the system was working as advertised. This took a little time, but the salesman returned and did the testing. That's when I learned the system was only treating half my water! The rest entered the house in a different place. Apparently EcoWater Texas didn't check for that when they did the original installation. So EcoWater Texas had the second plumber come back and tie in the rest of the house water. The entire process took several months.