I emailed Andy's Sprinker because I had a broken sprinker and a sump pump issue. The provider called me back the same day, and we scheduled an appointment. He arrived as promised and was very pleasant They replaced a broken pipe under that sprinkler, 2 other sprinkler heads, and adjusted the sump pump to get it working correctly. Since I was very pleased with the job, I requested an estimate to install a back-up battery-operated sump pump in the event of a power failure. He promised to email an estimate after the holidays. I called 2 or 3 weeks ago to remind him, and he said he was waiting to hear from his supplier. As of today, Jan 30, I have not received the promised estimate.