Recent Review: My shower handle broke and cause the shower valve to stick open. To make matters worse, I was unable to unlock the water meter at the street with a key because the lock was jammed. My water ran for about four hours because I couldn't turn off the water to main house. I tried turning off the broken shower valve using needle-nose pliers and other tool, but it wouldn't work. I called plummer after plummer in Angie's List, trying to find one that answered their phones after hours to help with an emergency. I had hired Baker Brother's once before, and it was the only company that answered the phone after hours. The lady on the phone from Baker Brothers tracked down a plumber for me that night and called me back. She warned me that there would be an extra $200 charge on top of additional labor and parts charges for the visit since it was after normal hours. The technician who came out was very professional and friendly. It took him about two hours to repair the broken handle and install a new valve sleeve. Fortunately, I had an extra shower handle that matched, so the only part he supplied was a valve sleeve. Baker Brothers may be more expensive than other plumbers, but it is the only plumbing company that answers its phone at night and can help you in an emergency situation.