I was getting ready to move into a house and needed the water heater fixed ASAP. My realtor recommended Curly's because he had been happy with their installation of a tankless water heater. It was easy to make an appointment at the time I needed and the tech showed up on time. He installed a new thermostat control and thermocouple (parts which the previous owner had left behind). The water heater now works fine. This cost $175. Since he was here, I showed him the running toilet. He replaced the fluid master, flapper, and supply. Curly's gives a 25% discount on parts that they provide while doing work. This cost $116.25. (Yow!) I showed him another toilet that I was concerned about because of the corroded parts. It was currently working OK as far as I could tell, but I decided to have it rebuilt to forestall any future problems. He replaced the flush valve, bolts, gasket, fluid master, flapper, and supply. This cost $138.75. (Yow, again!) The next day I noticed the second toilet was leaking water onto the floor. I called it in and they sent the same guy right out to fix it. He had neglected to cut the plastic overflow tube to a level below the tank handle, so the tank was filling up and water was coming out the tank handle hole. After some time I noticed there was still water leaking onto the floor. I called again and a different guy came out. It turned out that water was leaking around the bolts. He seemed to have fixed it and left, but I had to call again within a few minutes and he came back and worked on it some more. The leak was fixed. After another day or so I noticed the toilet was running and one of the parts was making weird noises once in a while. I called again and they sent the first guy back out. He replaced the fluid master, since apparently the previous one he installed was defective. All of this took place over the course of 6 days. There was no charge for the recalls. I was very pleased with the phone support and responsiveness, but the quality of work on the toilets was poor and the price was really high. The first toilet still has a running problem which appears to be related to the flapper allowing water to slowly leak into the tank. My husband has decided to fix it himself.