Dallas Pool Remodeling

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Reviews in Dallas for Pool Remodeling

FChristal Clear Pools
I cancelled my new pool contract due to breach of contract and lies. Therefore, I asked for my deposit money back, but it has been a month and still have not received a firm response from the owner when I can get my money back. The owner Chris of Christal Clear Pools keeps giving me excuses and excuses, lies and lies, for why my money is not available to refund me. This is ridiculous and very frustrating. Also, be careful with Steve Edwards.
- Hanna H....
AM&M Swimming Pools
I contacted Martin about building an inground Swimming Pool. Martin is experienced, hard working, and went out of his way to make me feel comfortable with such a large purchase for my home. I am very pleased with my decision to use M&M Swimming Pools as my pool builder and I highly recommend them. I just love my new pool.
- Wendy S....
ACalvary Custom Pools
The owner for this company (Jon) came promply when I called to ask for an estimate for my swimming pool repair. His cost estimate was below the other two estimates, but I was so impressed with his professionalism and the Christian character that was evidenced by his behavior and on his company's website that I think I would have hired him even if the estimate hadn't been lower. His estimate for the time frame, order of the liner and follow through to completion was exactly as he said it would be. He called a few days ahead to schedule the installation time, and showed up to do the work at the time promised. The work he completed was done efficiently, the clean up for the removed pool liner was neat and complete, the work done on the pool base was thorough and he explained what he was doing as he worked. The new pool liner was installed in an afternoon and Jon completed the final stage of the work on schedule after the pool filled. My young grandchildren and I had a fun and exciting afternoon watching this whole process, and the guys were really good natured about answering questions. I highly recommend this company for pool and spa work
- Barbara A....
ALESLIE'S SWIMMING POOL SUPPLIES
They are great with service- I can name two people over there that do an outstanding service and that is Stephanie and Suzan. They do a great job in telling you and walking you through your new pool, if you need something and all that stuff.
- Thomas K....
APleasure Pools & Patios
From the beginning with the consultation with the owner, Don Davenport, we felt very comfortable working with him. He designed us a pool exactly what we wanted and out bid four other competitors' pricing. After signed contract, they worked quickly on getting the permit and breaking ground in two weeks. The project was completed in 2 months. The owner, Don Davenport, was always reachable by phone, text, and email. Communication with him was very easy and reasonable. Changes needed to be made or problems we had were taken care of. We definitely expressed our concerns and wants daily. We are very pleased with our new pool.
- Sou S....
ARSM Pool Care
Roger did the work excellently. Really fast respond, stay on top of progress, also kept me informed every steps. I understand current situation is ho*** ** all service providers, but RSM out-preformed their competitors. I had really short time but need a pool to be cleaned and drained. I first call another A graded service called "Integrity Pools", but they transfer me twice to an voice mail. They called me later but RSM did waaaay faster and budget friendly. I am very pleased with RSM. Highly recommended.
- Shao-ju C....
ASouthernwind Pools Inc
We are now 4 weeks into the build, and so far so good. SW is building us a 28,000 gallon pool that is 42 x 19 and a 720 gallon spa. In addition, we are having over 1,000 sf of extensive deck work, a large structure and steps. This is a very large project that was scheduled for 12 weeks. Photos of our build in process are on SW Facebook (matson). Our designer was Moses C. and in reality, he is the reason we chose SW to begin with. We may have been his most challenging customer, as we started from scratch 3 times when we just couldn't seem to get the exact plan. Sometimes you don't know what you want until you see it in 3D. He worked with us, LISTENED, and designed tirelessly until we got something we were completely happy with. We dealt with 2 other large pool builders in the process (won't give names), and the designs shown to us were good, but just didn't have the custom look. It was pretty obvious they were more interested in providing a cookie cutter design that their crew could build quickly. We signed the contract Thanksgiving week, and the dig started at the end of January. I must admit that the process of permitting and waiting on engineers due to the complexity of the build required patience, but we were more interested in getting it right than getting it done. I have no idea who the other complaining reviewers were, but they certainly don't describe our process at all. Someone even mentioned lawsuits, and after doing some legal checking, there is nothing out there. Even SW was bewildered with that review. But, each person should do their own homework as I did to feel good about it. I can just tell you our process has been very good, and we are actual new customers. At this point I can give you an update of how they have handled our process. Communication: 5 stars. Every step from signing the contract, to the stonework is communicated through Angela. If you even mention someone to any single person, they all see to know. They communicate with each other, and the customer. Quality: 5 stars so far. As you compare your quotes, look at the quality, thickness of materials, rebar, etc. There IS a difference, and we are seeing it transform in front of us. The owner John even had them tear out an entire retaining wall along the house because he didn't feel is was substantial enough once it was in. This was NO COST to me. You get what you pay for, and now that I have friends that complain about their new pools (leaks around lights, etc.), I am thankful. Louis, the stone mason team leader is meticulous. I saw him re-cut a 1" piece of tile 2X to get it just right. I can't comment yet on the decking and structure work, but will once it is complete. Contract: 3 Stars. Every pool company's contract I reviewed was awful, even SW. They all are written to benefit the PC and they all look the same. So, I was looking for a company that wasn't going to ding me for every issue, and so far SW has been spot on. They just seem to do what's right and aren't looking for a way to get extra money. We have changed our minds on several things along the way, and they have accommodated every change without a "change fee" so far. Even if they would have charged, I would have been OK. The fact of the matter is, building a pool is very stressful, and having people roaming around your property all hours of the day is tough. It is also so permanent that you want to make sure you get everything right. In addition, there are a ton of decisions you make along the process that require a company that isn't just about how many pools they can put in quickly. SW never tried to rush the sale or cut corners from what I have seen so far. John V, the owner is our on site contractor. It is pretty obvious he knows what he is doing. I will update this review when the build is complete. I am not easy to please, and have done more research on the internet than a healthy person should do. But you want to get it right. I won't remember spending an extra $3k a year from now, but I will be reminded daily if I picked the wrong company. I would feel very confident going with SW. They never bashed the other companies and focused on what they WOULD do for us, not what the other companies wouldn't. Thanks Moses for the great start.
- Nicole M....
AHartsell Pool Renovations
We are very pleased with the pool renovation that Hartsell Pools did for us. We had our tile replaced, some coping repaired around the pool, some stone repaired on our spa, and the pool was re-plastered. They were very easy to work with, they did excellent work, the price was very good, and everyone on their team was very friendly. Bottom line; they did the work we agreed to, for the price we were quoted, on time, and the results are fantastic. What more could you ask for.
- William H....
AKlapprodt Pools
very good overall, a few hiccups, but its construction you always have hiccups. had a few pump problems and they were fixed very quickly.
- Robert T....
AAmerica's Swimming Pool Co of Dallas
Darren Kesler and Roy did a great job from start to finish on my swimming pool project. They consistently stated what would happen, when, and then it did. Very happy with their level of involvement and time spent on the job site. Highly recommend!
- Jeff T....

Pool and Spa Service in Dallas

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Business Description: Swimming Pool & Outdoor Living Construction Company
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Recent Review: The service that Roberts Legacy Pool & Spa provided was EXCEPTIONAL
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Recent Review: Courteous, prompt service. Good clean up after the job. No complaints
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Recent Review: We have a large corner lot and received several design plans and bids before selecting Jerry and Shannon Borders for our swimming pool builders.  Installing a pool is a major project that can add value to your home IF it is a great pool.  This is what you will get from this experienced builder.  The custom design and quality of work is outstanding.  The personalized service and attention to detail made everything even better.  This is our first pool, and we were very pleased to get all of our questions answered quickly.  Anytime we encountered an unplanned issue, from financing to permits to adding a retaining wall under the fence, they took care of it.  Compared to some of the larger "chain" pool companies, we felt we were not just being sold a product, but were given the choice of the best options for what we envisioned.  I am proud to show off our pool and back yard to guests.  it is a comfortable, and relaxing oasis.  Our sons have enjoyed having numerous birthday and other pool parties.  After 5 years, it still looks gorgeous.  I would highly recommend Natural Stone Pools.
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Recent Review: Darren Kesler and Roy did a great job from start to finish on my swimming pool project. They consistently stated what would happen, when, and then it did. Very happy with their level of involvement and time spent on the job site. Highly recommend!
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Recent Review: Great price, service and responsiveness. Tyler was easy to work with and flexible. No reservations recommending Dolce.
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Business Description: swimming pool service company
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Recent Review: Very informative over the phone prior to visit. Discussed services and prices up front. Worked around our schedule. Arrived day of visit right on time. Asked questions, made notes, advised of possibilities, quoted rate again. Stated how long he estimated inspection should take - I felt comfortable leaving at that time and he said would call with details when done. Called promptly at time he estimated and had completed inspection and discovered location(s) of leak. Mark answered all my many questions and made suggestions. Processed credit card charge at that time and left paperwork where requested. All done very efficiently, knowledgebly and with courtesy. Would use in the future and also recommend to others.
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Recent Review: Bob and his team at Blue Escape provided a wonderful experience for my complete pool renovation. I've never met a more knowledgeable person regarding swimming pool matters. Bob followed through from breaking ground to adding water and chemicals. He even followed up about 2 months afterwards to make sure all was in order. Bob and Blue Escape Pool and Spa is an A#1 operation and I highly recommend. I have already recommended Blue Escape to my friends that are considering Pool renovations.
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Recent Review: They showed up when they said they would and made the repair which didn't turn out to be as serious of a problem as we had suspected.  The tech was very professional and courteous.  We used them a few years ago and were happy with the service so we used them again and would recommend them as a good company to do business with.