We engaged Cowboys Remodeling of Dallas, owned by Juan Carlos, because we liked his proposal for remodeling our master bathroom and painting the master bedroom. We had confidence in our selection because he was recommended on Angie’s List. Mr. Carlos and his team began the demolition work on January 3, 2017. We last saw them on April 15, 2017 and would never recommend him to anyone. The work was extremely clumsy and careless and the resultant issues have never been resolved to our satisfaction. Our large bathroom mirror was broken and replaced by two smaller mirrors. Granite was scratched; paint was splattered; fixtures were improperly installed. We cleaned up the multiple paint splatters. We repeatedly contacted Mr. Carlos with requests to fix some of the other issues, but he did not complete the many jobs required. We last spoke with him on May 3, 2017, when he promised to come and fix the remaining issues. He never did. The problems remaining include, but are not limited to, 1) the left sink faucet is damaged (sloppy workmanship), 2) the granite near that sink and the tub is very scratched and needs polishing, 3) the shower diverter valve is loose, allowing water to seep into the wall, 4) the bathroom cabinet doors are not aligned, 5) the toilet doors are misaligned, 6) two towel rails between shower and door were not installed, 7) the floor thermostat does not turn off when the cycle is complete, 8) the wrong showerhead was installed, so we paid twice and did not get what we wanted, 9) all the drawers stick, 10) the bathroom blinds were not installed, 11) there is a sewer smell in the toilet area, 12) the toilet walls and floor, under cabinet, and bathroom floor needs to be sealed to prevent ant entrance. We have photographed the problems.