Dallas Gas Fireplace Installation

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Reviews in Dallas for Gas Fireplace Installation

BDurkins-Fdt Chimney Service
A note here is that a gas log fireplace is not the same thing as a ventless gas fireplace. I did not know this and it is important as Durkins doesn't work on ventless gas fireplaces. He still poked around it a bit, though, and was able to get it running for me. That is much appreciated.
- David S....
ASpeedy Services Air Conditioning & Heating
I thought I had a thermocouple issue- turns out my fireplace doesn't even have a thermocouple but just a thermapile. And all was well. William came out on time, introduced himself professionally and was polite and clean. He diagnosed the issue as a simple unhooked safety wire and completed a pre-winter inspection/service. The honesty and transparency gave me confidence that this is a company I can trust. He excelled at customer service and professionalism. I would definitely use again.
- Melissa B....
AWolfman Chimney and Wildlife
I purchased a gas fireplace inspection deal for a very good price. The technician arrived in the scheduled window, was courteous, neat, and efficient.
- Jeanette R....
AChimney & Wildlife Specialists
Once the tech got here, he realized that they could not service our fireplace. I was very disappointed. He said there is another company that can do it and he would refer us to them. I am still waiting to find out who the company is and to hear from them.
- Shelley C....
ANorth Texas Chimney & Hearth
Appointment was easy to set up. On the Appointment Day, July 10, 2020, Mike Springer and their Helper (sorry I don't know or remember their name) both showed up on time and thoroughly inspected, and cleaned my Gas Log Fireplace which had not had maintenance since moving into my new house over 7 years ago. Mike fixed one issue where the Fireplace would not turn on. It turned out to be an easy repair when it was noted one wire had been pulled loose from its socket. The glass in front of the Fireplace over time (as is common with Gas Fireplaces) had become hazy making it hard to see the flames when the Fireplace was on. Both Mike and their Helper were able to completely clean and restore the Glass to a like new condition. The Fireplace was fully inspected (to include the vent outside) and thoroughly cleaned, removing over 7 years of dust buildup. This inspection included the removal of the "Logs" (which were also cleaned) in order to inspect and clean the Pilot Light as well as other areas hidden by the "Logs". Mike made adjustments to the gas flow which had been set very low and now my Fireplace has a better looking "fire". Mike also took time to cover the operation of the controls showing how I can turn on and turn off the gas flow and how to start the Fireplace Gas Pilot Light should I need to do that in the future. OVERALL - I am very happy with the service provided by North Texas Chimney & Hearth and plan on hiring them again in the future when it is time for some additional maintenance. MY COST: $176
- Keith P....
ASpeedy Services Air Conditioning & Heating
They were able to assess the issue, Fixit right away, and explained what they fixed, and how I might troubleshoot it in the future if a similar problem occurred down the road.
- Scott W....
A1st Choice Chimney
Great experience! Steve was professional, educational, thorough, personable. Taught us things we didn't know about our fireplace system. Called ahead-much appreciated. Recommend this service & Steve. Will use again.
- Candace N....
AHEARTH HOUSE
They were wonderful. Our builder gave them problem after problem but they continued to work with us. After we finally had the fireplace installed, it developed a problem. The tried for months to fix the problem and finally it seems that it is fixed. Hearth House never gave us one minute of difficulty.
- Suzon C....
AA Safe Home Fireplace Repair
Great! Scott was very knowledgable and helpful! He fixed the gas fireplace and even checked the whole house for carbon monoxide. Very professional service!
- Kathy J....
BDurkins-Fdt Chimney Service
Brought supplies and checked flue and grates. Answered questions about the fireplace. Prompt and thorough.
- Norma R....

Fireplaces in Dallas

Angie's List : Local Reviews : Fireplaces : Dallas : Dallas Fireplace Contractors : Dallas Gas Fireplace Installation
B
8
Reviews
Recent Review: Roger was knowledgeable and discovered a valve problem quickly. He explained to me why it would not ignite. He fixed it and did not encourage me to install a new valve at a cost of $450.
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Business Description: Elegant Fireside and Patio is North Texas' premier fireplace and patio equipment dealer. We sell, install, design, and maintain every product in our lineup. We also maintain an A+ BBB rating! We specialize in contemporary form and design; as well as, custom builds. We have everything and anything to achieve the outcome you're looking for! We sell freestanding wood and gas heating stoves, and inserts. We also, carry open wood fireplaces, and direct vent gas fireplaces.
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Recent Review: Appointment was easy to set up. On the Appointment Day, July 10, 2020, Mike Springer and their Helper (sorry I don't know or remember their name) both showed up on time and thoroughly inspected, and cleaned my Gas Log Fireplace which had not had maintenance since moving into my new house over 7 years ago. Mike fixed one issue where the Fireplace would not turn on. It turned out to be an easy repair when it was noted one wire had been pulled loose from its socket. The glass in front of the Fireplace over time (as is common with Gas Fireplaces) had become hazy making it hard to see the flames when the Fireplace was on. Both Mike and their Helper were able to completely clean and restore the Glass to a like new condition. The Fireplace was fully inspected (to include the vent outside) and thoroughly cleaned, removing over 7 years of dust buildup. This inspection included the removal of the "Logs" (which were also cleaned) in order to inspect and clean the Pilot Light as well as other areas hidden by the "Logs". Mike made adjustments to the gas flow which had been set very low and now my Fireplace has a better looking "fire". Mike also took time to cover the operation of the controls showing how I can turn on and turn off the gas flow and how to start the Fireplace Gas Pilot Light should I need to do that in the future. OVERALL - I am very happy with the service provided by North Texas Chimney & Hearth and plan on hiring them again in the future when it is time for some additional maintenance. MY COST: $176
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57
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Recent Review: Great! Very professional...job well done.
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906
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Recent Review: A note here is that a gas log fireplace is not the same thing as a ventless gas fireplace. I did not know this and it is important as Durkins doesn't work on ventless gas fireplaces. He still poked around it a bit, though, and was able to get it running for me. That is much appreciated.
A
437
Reviews
Recent Review: I thought I had a thermocouple issue- turns out my fireplace doesn't even have a thermocouple but just a thermapile. And all was well. William came out on time, introduced himself professionally and was polite and clean. He diagnosed the issue as a simple unhooked safety wire and completed a pre-winter inspection/service. The honesty and transparency gave me confidence that this is a company I can trust. He excelled at customer service and professionalism. I would definitely use again.
A
189
Reviews
Recent Review: I purchased a gas fireplace inspection deal for a very good price. The technician arrived in the scheduled window, was courteous, neat, and efficient.
A
495
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Recent Review: Once the tech got here, he realized that they could not service our fireplace. I was very disappointed. He said there is another company that can do it and he would refer us to them. I am still waiting to find out who the company is and to hear from them.
A
868
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Award 2019Super Service Award
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Recent Review: We recently moved into a home and our gas fireplace wasn't working. Quick to book appointment. Got it working within minutes. Will def use again for various other items.
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Recent Review: Work was completed timely and the end result is beautiful. The sales person we dealt with made a mistake when quoting the cost of the project. The final invoice was significantly higher than the quote. When I pointed this out to the office manager they honored the original quote with no hassle. We love the end result and loved dealing with Leonard's!