Working with Rising Height was the absolute worst professional experience I've ever encountered. Work we wanted done: tape and mud previously hung drywall, install 5 canned lights on existing 4-way switch, install drop ceiling, and trim out the space. We were also quoted for painting the approximately 200 sq ft space. At the time of the quote (in July) the owner said his crew could start the work within the next two weeks and predicted a one-week job. I know construction projects ALWAYS take longer than expected. Getting all the work done took 6 weeks, not 1. Part of the problem stemmed from an incomplete quote, which was our fault for missing that Rising Height didn't quote the trim install that we requested. So comparing his quote to others was apples to oranges. We opted out of having Rising Height do the painting. We signed and were promised work would begin in early August. The first project that needed completed was taping and mudding the drywall we had hung. The drywall guy was amazing, showed up on time, and came on a Sunday to complete the work that took a little longer than expected. Once the drywall work was complete, we had to call and call Rising Height to get the next crew out: lights and drop ceiling. It was supposed to be a 2-day job. We were met with sob story after sob story. This guy was in the hospital, that guy didn't show up. We were never given advanced notice of no-shows so missed several days of work waiting on a crew to never show up . Once we finally did have a crew show up, they decided that a portion of the ceiling that they were to install should have been drywalled and had to improvise to install a drop ceiling there. (That would have been nice to know when work was quoted, and we could have hung some drywall to be included in the mudding process.) We ended up installing the trim ourselves once we discovered it was not on the quote and needed the project DONE. After two weeks (not two days) of crews working off and on in our basement, the job was finally done. I wish I could say that the drop ceiling looks amazing, but many of the ceiling tiles have nicks or were cut poorly. (I acknowledge that it is an odd-shaped space, which made some cuts difficult.) They didn't have enough tiles to finish the job and we have mismatched tiles in the ceiling. Rising Height promised to deliver a few extra tiles (they have boxes in their warehouse!) to fix the mismatch, but so far, every appointment to deliver the tiles has been missed. When it came time to pay, there was a 20% fee added to the quote and not explained. We also payed an agreed upon with a 3% charge to pay by credit card. We decided to buy ourselves some ceiling tiles and wash our hands of this company. If their drywall guy worked as an independent contractor, I would totally hire him again if we needed drywall work done. He was the only positive in a long, painful experience.