Bryant-Hartke Construction… IFFY at best… . IF you don’t care Bryant-Hartke ever completes your project. IF you have TWO YEARS to waste trying to get your project completed. IF you don’t mind Bryant-Hartke’s inferior quality craftmanship. IF you want Bryant-Hartke to build you an unsafe staircase. IF you don’t mind Bryant-Hartke REVOKES THEIR WARRANTY and does not honor warranty and refuses to repair their substandard work. IF you would like months of zero communication with your Bryant-Hartke contractor. IF you are okay Bryant-Hartke arbitrarily closes your project . IF you don’t mind Bryant-Hartke leaves construction garbage on your premises for a year. IF you want to complete portions of your contracted job yourself. IF you have thousands of dollars and hundreds of hours to waste… then Bryant-Hartke Construction is for you! . My fiascos started on June 6, 2016, I wrote a $6,000. check to hire Bryant-Hartke Contractors. By most assessments, it’s a smallish $12,000. VERY BASIC job to build a new porch, staircase to the basement, new box gutters, miscellaneous trim work and painting. The primary reason for choosing BH was because they warranty their work. . SUBSTANDARD CRAFTSMANSHIP- Today, most of these items are still incomplete. The few completed items are of substandard craftmanship. Bryant-Harte’s inferior workmanship created new problems on my property. Bryant-Hartke has caused more damage than they fixed. +The new basement staircase has TWO loose dangerous steps. +Concrete was removed to install the stairs which has now allowed MUD to pour into my basement with each rain. +Bryant-Hartke contractors’ poorly designed and installed a porch stair’s hand- rail that creates dangerous water/ice buildup on steps in winter. +Porch railing shoddily affixed with metal clips. +New box gutters now drips on the top porch step causing dangerous ice buildup in winter. +Trim nails which should hold trim molding to the façade, are literally hanging unaffixed dangling in the air! +Bryant-Hartke contractors replaced the same wrong fascia board THREE TIMES!?! . TURNOVER- During these two years, Bryant-Hartke sent two crews and at least five project managers, Levi Sutter, Project Manager #2 (not around long enough to get his name), Rob O’Brien, Terry Settles and Shawn Kreider, none capable of completing this small basic job. Internally, there’s a lot trash talk and finger pointing among Bryant-Hartke employees and about us customers, especially Terry Settles. On my project Bryant-Hartke employees blamed each other for the cancellation of the project. I couldn’t get a reasonable or truthful answer. . NONCOMMUNICATION- crickets… crickets… Weeks turn into months that go by with ZERO communications from Bryant-Hartke. B-H employees will promise answers but will not get back to you! This point cannot be emphasized enough, IF contracting with Bryant-Hartke – be prepared for months of frustration and noncommunication!! . UNRELIEABLE- NO SHOWS – Bryant-Hartke representatives disrespect YOUR time and money! I’ve lost track of how many times crews were no shows and project managers were NO SHOWS to appointments with me. . BRYANT-HARTKE REVOKES WARRANTY - PROFITS OVER CUSTOMER SATISFACTION-Every Bryant-Hartke project manager that came to my premises stated my complaints and concerns of inferior workmanship are reasonable… but they never cared to correct and finish the project due to Bryant-Harte contractors' costly errors that cut into their profits. . February 2, 2108 Bryant-Hartke’s Michelle Momany sent me a letter stating “we find it in the best interest of both parties to close your project.” ….. “I will mark your project paid and closed. Please note that this does not fall under warranty status.” . Nothing about Bryant-Hartke’s forced cancellation action is in MY best interest! I now have an incomplete project and inferior workmanship which Bryant-Hartke now refuses to warranty!!! . JULY 2018 - After prodding and protesting, I managed to get a new project manager on site. Bryant-Hartke’s manager Shawn Kreider agreed with substandard craftmanship. He agreed to work toward completion. He stated his bewilderment as to why the minor issues still lingered and caused such completion difficulties for Bryant-Hartke crews. . August 2, 2018, Onsite, Shawn Kreider, Bryant-Hartke project manager, told me Bryant-Hartke Contractors will likely refuse to honor their quality-workmanship warranty because by doing so, it would cost them money to repair the inferior work on my project! . As of this review, October 24, 2018, I have heard nothing in response to my pleas for further movement on the project. This project is still incomplete! . BUYER BEWARE!!!! The effort necessary to keep your project moving forward to completion will wear you out! And in my case, after TWO YEARS it’s still not over!?! .