Recent Review: Dwight saved the day for us. To get at the clog, he had to open a drain plug pipe that probably hadn't been touched in half a century. He not only fixed our drain, but cleaned up the basement afterward. Throughout, he was friendly and professional, and the job cost exactly the estimate he quoted us.
Recent Review: Schneller came to diagnose the issue. I thought the AngieList deal ($100 gets you $200 of service) would cover the cost of them to diagnose the issue. But Schneller invoiced me for $425.00, just to diagnose the issue. So that's $325.00 out of pocket (with the AnglieList deal applied) just for them to diagnose the issue. In schneller's defense, they did have to cut a whole in the neighbor below me's ceiling, to diagnose the issue. A whole that they did not patch. Schneller told me I would have to work out getting the whole patched with my neighbor. Luckily my neighbor is a handy-man, and was able to patch his ceiling himself. What's worse, after the diagnosing the problem, they told me I needed to replace all the piping, and they estimated it would cost $2,500.00. My neighbor and I ended up fixing the leak ourselves with some gutter-sealant and $20 in parts. Yea it's a jerry-rig fix, but the seal will probably last 20 years. Scnheller employees that arrived were professional, but their prices are just way too high!
Recent Review: Problem quickly assessed. Replaced P-trap. Price was clearly stated ahead of time. Work done in timely, professional manner. Must note that this specific repair person/plumber was very professional and timely. A subsequent experience with Mr. Rooter was with an employee who did not show up for scheduled appointment(s). However, this particular experience was very positive.
Saul arrived exactly at the time expected, was very professional, and walked me through the main causes of our plumbing issue. He even offered some great advice on how to lessen the chance that this could happen again. He was an outstanding ambassador for his organization, and my wife and I were very satisfied with the services provided.
- Timothy E....
AMr Rooter Plumbing of Greater Cincinnati
Problem quickly assessed. Replaced P-trap. Price was clearly stated ahead of time. Work done in timely, professional manner. Must note that this specific repair person/plumber was very professional and timely. A subsequent experience with Mr. Rooter was with an employee who did not show up for scheduled appointment(s). However, this particular experience was very positive.
- Linda C....
One person came out, Sam. He explained the process of what he was doing, step by step. He originally tried, then he came back. He left the area clean.
- Christina P....
ARoto-Rooter Plumbing & Water Cleanup
Dwight saved the day for us. To get at the clog, he had to open a drain plug pipe that probably hadn't been touched in half a century. He not only fixed our drain, but cleaned up the basement afterward. Throughout, he was friendly and professional, and the job cost exactly the estimate he quoted us.
- John A....
FRoto-Rooter Plumbing & Water Cleanup
My shower drain was clogged and not draining even after using drain cleaner. Rotorooter technician augered out the drain but that didn't fix it. Then he left and said someone would else would have to try. Told me they would come that night but no one came finally call around 8 saying they'd reschedule for tomorrow between 10-2. I called them at 2:00 they called me back said they were behind but would definitely be out that day. 5:00 came around and no called so I called back and they told me it wouldn't be until tomorrow now. I cancelled any additional service at that point was not worth my time cancelling plans and waiting around all day for them not to show up.
- Chris F....
THE WORK TOOK ABOUT 75 MINUTES ON 2 SEPARATE DAYS. IN ADDITION TO THE QUALITY OF THE WORK, I COULDN''T HAVE BEEN HAPPIER WITH MR. RUSSELL''S PUNCTUALITY, COURTESY, AND KNOWLEDGE.
- Eric K....
ALAUX PLUMBING LLC
The work was quick and professional. I had gotten an Angie's deal, which was more than the cost of the work. Even though the fine print says it has to be used in one visit I was given a credit for the next time I called. Definitely a company that appreciates thier customers.
- Travis S....
AFlow Rite Plumbing
Did a great job. However, confusion over start time. Know that his appointment time is an estimate of arrival, not a firm time.
- Sandra N....
APete the Plumber
Outstanding! What a refreshing experience. Jason was extremely professional and took great care to clean up afterwards. His interpersonal skills were as good as his plumbing skills. Work was done timely, professionally and expertly.
- Thomas P....
This was at a apartment building I own. Jim, the plumber who cleaned the drain, met the tenant to have the drain cleaned. After the drain was cleaned, he called me letting me know what was done. Because I was an Angie's List member, I got a $25 discount off the bill. Total price was $88 (hourly rate) + $15 (parts) - $25 (Angie's List discount) = $78. $88/hour is a reasonable hourly rate for a plumber. I would use them again.