Cincinnati Sewage Ejector Pump Installation

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Reviews in Cincinnati to Pump Installers

BJim The Plumber LLC
After reading the glowing reports about Jim the Plumber on Angie's list, I decided to give them a try.  We've periodically, but regularly, have experienced bad smells in our house almost since we moved in about 12 years ago.  I finally felt confident that these smells emanated from the sewage ejector pump in the basement.  The lid was not bolted down, nor was I able to do so.  Instead, I placed a heavy concrete block on top of the lid.  I felt that a new lid, gasket, and seals might solve our odor problem.  I think I talked to Jim on Wednesday, and an appointment was scheduled for Friday.  Jeremy came as scheduled, and we talked about my problem.  Jeremy told me a new lid with gasket would cost around $229.  We talked about the pump itself, and I inquired how long they usually last.  He told me that it depended on how much use they received.  I told him ours hadn't received much use since we have lived here, but I suspected the pump was as old as the house, which was built in 1989.  Jeremy thought I had gotten good use from the old pump.  I asked Jeremy how much a new pump would cost, and he checked his book and quoted me a price of $1062.91.  I asked Jeremy about the 10% off coupon for Angie's List members, but was told that was 10% off "standard" pricing.  I was receiving "value" pricing which was saving me much more than 10%.  A new lid and gasket would cost an additional $89.  I thought the cost seemed high, but after debating with myself, I decided to go ahead and have the new pump installed.  Jeremy is a pleasant young man and seemed competent and efficient.  When he returned with the pump, he installed it in an hour or so.  He gave me the bill, and I paid it.  Later, I noticed there was no information on the invoice regarding the brand name or model number of the pump, nor was that information on the cord tag.  I also didn't receive any printed materials for the pump.  I called Jim the next day to ask for model information.  He wanted to know why I wanted that, and I told him that I wanted to see if I could download a manual or maintenance instructions from the internet.  He called me back promptly with the requested information.  While online, I found the pump.  Many places sell the pump for $289.95, and even with shipping, the total cost came to less than $320.  I e-mailed Jim about this, and told him I thought his labor charges seemed way out of line.  To his credit, Jim replied to my e-mail promptly, and itemized his charges, which is something he says he normally does not do.  I would have preferred to have received an itemized bill at the time of the installation.  He also pointed out that "it is usually better to price shop before the equipment is installed."  I certainly agree with that, and had I known that I was going to replace the pump, rather than just get a new lid & gasket, I would have made several calls to inquire about the cost of replacing my pump.  Anyway, he stated that the cost of the pump was $431.18 with an added mark-up of about $61.  I don't understand why he couldn't have bought the pump wholesale, or at least for the $289.95 I saw widely advertised online.  His other charges seemed reasonable, except for a 2 inch check valve costing $102.17.  Unless there is a second check valve encased in the pump basin/crock, I did not receive this.  I still have the same check valve in the line that I had before Jeremy came.  Jim also told me his price was competitive with other plumbers in the area.  I think Jeremy probably did a fine job of installing the pump.  My main complaints are the lack of an itemized bill, the seemingly high price, no printed materials for the pump, and the mysterious charge for the second check valve.  I asked about the latter in another e-mail, but I did not receive a reply.
- Christopher M....
ANarrow Path Plumbing
Two technicians arrived on time. My initial reason for the hire was to see about the pump noise but a bigger issue was discovered, a leak in a pipe seal allowing ground water into the system and causing the pump to work more than it should be. Not a simple repair since it involves tearing up concrete. They applied some sealant but were upfront that it may not be the long term solution. Additionally, they took the time to educate me on our plumbing system in general and offer suggestions. They were very helpful.
- Brian D....
APete the Plumber
I recently had our sewage ejector pump go bad in our basement and knew that the hot water heater was about 10 years old and was exhibiting signs that it might be going bad. Since I have a service contract with another company who shall remain nameless but initials start with H and end with P I called them first and they came out to quote the work. While my service company does a good job and is always professional the quote seemed very high to me and I decided to search on Angie's List for a plumber to get another quote. Pete the Plumber had received high mark so I gave them a call. Without coming out, I told them what I wanted done and they actually provided a quote over the phone and emailed which turned out to be more than 1/2 the cost of the other company. Neil and his apprentice Nathan were great and had the ejector pump replaced in about 45 minutes and 1.5 on the water heater install. I bombarded them questions on maintenance had them quote a couple other things I need to eventually do around the house. They were happy to answer all my questions and provide me estimates on the work I asked about. The Install looks very professionally done and they made sure to clean up and were very respectful of my house. I will certainly be reaching out to them for future plumbing needs.
- Anthony B....
ARoto-Rooter Plumbing & Water Cleanup
First, he came in a snowstorm to provide an estimate. And knowing if we had an ejector system then we must live down a hill off the street... He was smart enough to park at the top and walk down. Second, he came on CHRISTMAS EVE to complete the job and did it cleanly, professionally and with good cheer! Finally, we have had no issues since. Note: price does NOT include parts
- Nicole Z....
BHerrmann Services
The work done on the cleaning was great and the technician was knowledgeable and friendly.  The cost for replacing the pumps was 2x the other estimates that I received - so I went with another firm.
- Nicole Z....
ACrew Plumbing
I was impressed at how quickly Mr. Crew responded to our call, as well as the effort he expended trying to work us in. Also, he was one of the few plumbers we called willing to work on a sewage ejector pump. The ''worst case scenario'' estimate he gave us over the phone was very reasonable. I will definitely call him for future plumbing needs.
- Nancy L....
ASteve Jones Plumbing LLC
They showed up on time. Got to work immediately and completed the job in a timely manor. Two man crew that were friendly and professional. Tested everything to make sure that it was working properly before they left.
- Teri R....
AFlow Rite Plumbing
Dan called me ahead of time as requested and provided me all the information I had asked for.  He was very efficient when he arrived and took care of business quickly.  He even left some fun promotional items as an unexpected bonus!  I will definitely use Flow-Rite again.
- Robin P....
AMr Rooter Plumbing of Greater Cincinnati
My sump pump failed during a bad rainstorm. I needed a replacement and I needed it very quickly. Despite being very busy, Mr. Rooter responded within about 4 hours. They had a replacement pump on the truck and completed the work very quickly. Dave was very professional and even took care to put covers on his shoes to keep dirt out of the house. The only thing that bothers me is the price. $600 is very expensive for a sump pump. But, I had to pay for a very quick response and they had a replacement pump stocked on their truck.
- Jason R....
AProfessional Plumbing Services Of Cincinnati
Sump pump not working. Of course they always break on Sunday! Called and left message. Called back within 45 minutes. After discussion, determined needed to replace. So, came out on Sunday, replaced pump and valve. Job included a quality sump pump, valve, labor and Sunday premium. Very prompt, professional and nice. Will definitely continue to use him for plumbing needs. Left us with info about battery back up for sump pump. New pump is working great!
- Penny B....

Plumbing in Cincinnati

Angie's List : Local Reviews : Plumbing : Cincinnati : Cincinnati Plumbers : Cincinnati Sewage Ejector Pump Installation
A
141
Reviews
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Recent Review: I wish I would have found them sooner! We have a house built in 1977 and back then they didn't put in a proper sump pump pit. It was a shallow hole lined by some composite paper tube with a flimsy metal lid. I have asked other companies for estimates in the past, but they either said they couldn't fix it, or the estimate was $3000-5000! Sanjeet came out the day after I called, told me he could give me a proper pit with a lid for $1200 and if I wanted a new pump, it would be $1450. Sold! I asked when I could get on the schedule and he said this Saturday. The crew showed up at 9:00am just like I was told, and the sump pump looks like it should now! I would suggest them to everyone.
A
17
Reviews
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Recent Review: Losing our comfortable finished basement to a flood event in our recently-purchased home was awfully stressful. I had sought quotes from the big waterproofing companies and was further disheartened by unreasonable costs, unnecessary bundled services, and fear-mongering sales tactics. Not being one to be taken by these kind of antics, I continued my search. One of the last companies to survey the damage was Basement Worx whose quote came in at a very reasonable price for exactly what I needed. The crew was on-time, sensitive to my requests, meticulous about quality, and obsessed with a clean basement. I could not have asked for a better experience. A special thanks to Lonnie and the crew!!
A
60
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Business Description: SepTeK & DrainTeK are locally owned and operated by Scott DeHart and Family. The DeHart family grew up in the Septic & Plumbing Business, With over 40 Years of experience you are guaranteed to receive the most professional service by a knowledgeable technician in the most effective manner. We guaranteed customer satisfaction with every service and welcome any comment about our services for you. Additional fax - (866) 325-8895. Additional DBA - DrainTek. Additional phone number: 513-494-2975.
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4
Reviews
Business Description: Septic, Aeration, Multi- flow, Cavitettes, Dry Wells, Cisterns. We Repair: Leech Lines, Sand fillers, Risers Installed, All motors
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6
Reviews
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Business Description: Complete Septic Blanchester, OH, 45107 (513) 313-3953 A top notch Septic System service is one phone call away. Reach Complete Septic and we will exceed your expectations. Septic Cleaning,Septic Service,Septic Inspection,Septic Repair,Septic Companies Midland OH;Martinsville OH;Butlerville OH;Pleasant Plain OH;Newtonsville OH Septic Pumping, Septic Tank Cleaning, Septic Tank Pumping, Septic Tank Maintenance, Septic System Repair http://completesepticoh.com/
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103
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Recent Review: Went very well. The guys were experienced and new what they were doing. Did a good job and the system works well.
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9
Reviews
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Award 2019Super Service Award
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Business Description: We are a young company but not inexperienced. We have more than 40 years of combined experience, service, and knowledge in our industry. Our goal is to build lasting relationships with our customers by providing outstanding customer service, quality workmanship, and clear communication thru the entire process. Our success is dependent upon our customers satisfaction.
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37
Reviews
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Recent Review: Having already called out another service provider who failed to address an apparent power reduction in our Jacuzzi tub motor I talked to an Angie's List Neighborhood Specialist who suggested Plumb Tech as a company whose service profile would fit my problem.  It turned out that she nailed it.  The service person who responded said that the motor and pump would have to be replaced. He found replacement parts for the 20 year old tub (including a Jacuzzi brand pump), returned three days later and worked on the installation until all the seals were tight and the lines were clear.  He kept the mess to a minimum and was clear about the labor warranty and how to maintenance the lines to support the motor's optimal functioning. So far there have been no complications or loose ends. He figured out what the job was and they did it.
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140
Reviews
Business Description: Chilly Heating & Cooling is Cincinnati’s premier heating and cooling company. We service and install many makes and models in both commercial and residential environments. We are licensed and insured. Our service vehicles are well stocked and our technicians are Ohio licensed as well as Kentucky Master HVAC Contractors and Kentucky Journeyman HVAC mechanics.
A
428
Reviews
angies list certifiedAngie's List Certified
Award 2019Super Service Award
offers couponOffers Coupon
Recent Review: After reading the glowing reports about Jim the Plumber on Angie's list, I decided to give them a try.  We've periodically, but regularly, have experienced bad smells in our house almost since we moved in about 12 years ago.  I finally felt confident that these smells emanated from the sewage ejector pump in the basement.  The lid was not bolted down, nor was I able to do so.  Instead, I placed a heavy concrete block on top of the lid.  I felt that a new lid, gasket, and seals might solve our odor problem.  I think I talked to Jim on Wednesday, and an appointment was scheduled for Friday.  Jeremy came as scheduled, and we talked about my problem.  Jeremy told me a new lid with gasket would cost around $229.  We talked about the pump itself, and I inquired how long they usually last.  He told me that it depended on how much use they received.  I told him ours hadn't received much use since we have lived here, but I suspected the pump was as old as the house, which was built in 1989.  Jeremy thought I had gotten good use from the old pump.  I asked Jeremy how much a new pump would cost, and he checked his book and quoted me a price of $1062.91.  I asked Jeremy about the 10% off coupon for Angie's List members, but was told that was 10% off "standard" pricing.  I was receiving "value" pricing which was saving me much more than 10%.  A new lid and gasket would cost an additional $89.  I thought the cost seemed high, but after debating with myself, I decided to go ahead and have the new pump installed.  Jeremy is a pleasant young man and seemed competent and efficient.  When he returned with the pump, he installed it in an hour or so.  He gave me the bill, and I paid it.  Later, I noticed there was no information on the invoice regarding the brand name or model number of the pump, nor was that information on the cord tag.  I also didn't receive any printed materials for the pump.  I called Jim the next day to ask for model information.  He wanted to know why I wanted that, and I told him that I wanted to see if I could download a manual or maintenance instructions from the internet.  He called me back promptly with the requested information.  While online, I found the pump.  Many places sell the pump for $289.95, and even with shipping, the total cost came to less than $320.  I e-mailed Jim about this, and told him I thought his labor charges seemed way out of line.  To his credit, Jim replied to my e-mail promptly, and itemized his charges, which is something he says he normally does not do.  I would have preferred to have received an itemized bill at the time of the installation.  He also pointed out that "it is usually better to price shop before the equipment is installed."  I certainly agree with that, and had I known that I was going to replace the pump, rather than just get a new lid & gasket, I would have made several calls to inquire about the cost of replacing my pump.  Anyway, he stated that the cost of the pump was $431.18 with an added mark-up of about $61.  I don't understand why he couldn't have bought the pump wholesale, or at least for the $289.95 I saw widely advertised online.  His other charges seemed reasonable, except for a 2 inch check valve costing $102.17.  Unless there is a second check valve encased in the pump basin/crock, I did not receive this.  I still have the same check valve in the line that I had before Jeremy came.  Jim also told me his price was competitive with other plumbers in the area.  I think Jeremy probably did a fine job of installing the pump.  My main complaints are the lack of an itemized bill, the seemingly high price, no printed materials for the pump, and the mysterious charge for the second check valve.  I asked about the latter in another e-mail, but I did not receive a reply.