Drained pond after removing 200 Gold Fish an Koi. Removed 6 inches of silt, leaves and twigs in a 25 by 35 foot pond. Power washed Pond and surrounding rock. Cleaned and repositioned plants. Repaired Waterfall and cleaned all filters. Refilled Pond and treated it with de-chlorinator. Replaced fish and cleaned area.
- James N....
ACross County Pool Service Inc.
Our old pool liner was torn from the hard winter and cross county came out and measured the pool and ordered a new liner. They came out and drained the pool , removed the old liner , did any patch work that had to be done , and worked long hours the first day. They installed the steps and the new liner and started filling the pool. They came back for the next 3 days and as the pool filled they took care of any wrinkles . The pool is now open . We would recommend cross county pools to anyone.
- Tom &....
This is a 28 year old inground pool. The previous liner had been poorly installed by another company. Eastgate measured and ordered a new liner. The liner was delivered in less than the quoted ten days. The installers spent hours in sweltering heat, patching the walls and floors due to the poor installation of the previous liner (not by Eastgate) and braved a thunderstorm to hang the new liner. The visit to measure and the installation were done on time. All the eastgate people were courteous and professional. I'm completely satisfied with the liner installation it looks good no wrinkles or leaks.
- Michael Z....
AR & W Swimming Pools Corporation
I was referred to them by a pool liner company. I called and they asked me some questions about the liner then packed up the equipment and came out to my home that same day. The employee put on a scuba suit and had the liner repaired in about 40 minutes.
- Jennifer W....
ACASCADE POND AND LANDSCAPING
Jason and his team arrived on Tuesday when he said they would. We discussed what needed to be done when Jason arrived. Our request was to clean our pond (very dirty) and also fix some of the rocks around the pond that were loose and needed to be concreted in. Took them about 3 hours to clean the pond and fix the loose rocks. They also fixed our waterfall which had not been working for 2 years. All in all they did a very good job. This company cleaned our neighbors pond previously so we saw the kind of work they did and knew approximately what they charged so we did not shop around or get estimates. Pond looks great and we hope the fish survive a clean pond!
- Marylynne B....
DPerkins pools llc.
They were almost 2 hours late said could fix liner and it failed had to order new liner and when i got it they were gonna put in but almost no comication took my money and didnt finish job....very disappointed
- Michael H....
FPond Tech Ltd - Pond work cincinnati
Called josh to fix the leak of a new pond. Told him I thought it leaked at the skimmer because it was going down too fast. He said the previous guy made "multiple mistakes and he was the best and could make it perfect". So i believed him. I gave him $3000. He emptied it out, power washed the rocks and rebuilt the waterfall and raised the skimmer.Next day still leaked. Then he wanted $1250 to replace the new liner, which had a 25 yr quarantee. Next day still leaked. Again I asked about the skimmer. He then rebuilt his own waterfall again. This took 2-3 ft off the length of my pond. Leaks. He puts a dye tablet in and says "It's the skimmer"...after taking my $4250 he finally looked at what I said. I trusted him to do the right thing in the beginning.He was late or didn't show or came when I was at work so hard to watch the entire build. The worse part was when he LIED UNDER OATH and said " no, she never talked about a leak" Couldn't believe it. 3 months and he never heard that !! Just thought I wanted rocks moved around I guess . His new number is 513-802-4587 .
- Linda D....
ASplash Swimming Pools Inc
From start to finish, I was amazed at Ray’s workmanship and knowledge of swimming pools. I have never seen anyone be so thorough and precise as when he measured the pool, which is probably why the new liner fits like a glove. There is not one wrinkle in the entire pool, nor is the liner overstretched. It fits perfectly! Likewise, I have never seen this quality of workmanship on the actual installation. Ray clearly operates with a spirit of excellence and perfection, and he has the experience to deliver. The pool looks better than I have ever seen it. (And his price is very fair, too!) I could not be happier with my new liner, and I am happy to recommend Ray and Splash Swimming Pools for all of your pool needs. I was very blessed to have found him, and I'm sure you will be, too.
- Donna B....
ACross County Pool Service Inc.
The replacement of the pool liner was done in an efficient and professional manner. The guys that performed the work were very friendly and answered all my questions. I would recommend Cross County for any pool work.
- Ted H....
ACross County Pool Service Inc.
Once the liner was ordered, the guys showed up within two days to get the measurements, and when the liner came in two weeks later, the guys came out and installed it in two days. The liner looks very nice and the guys did a good job. I am very pleased. Nice company to deal with.
Recent Review: They did a very good job on it. They came in and I wanted a waterfall. My yard was level, but they were able to do some landscaping to create the waterfall that went into the pond. We were very pleased that they were able to do that. We keep in touch with them every year. One year they replaced our pump that was going out of warranty for us. They replace our filters for us every year, as well. The pond has really added a lot to our yard. They built it inside the deck area. That's how they designed it and it looks really pretty. The also brought in real big sand stone boulders to build the pond which we now have fish in. They planted flowers and trees around the water fall as well. We had it done for an outdoor wedding and it is really beautiful after five years.
Recent Review: A company that had promised to fix the pump, but through office communication errors, told us they wouldn't be providing service, actually provided the service. I contacted Jeff to cancel the appointment. His quote was probably half the price of what we paid the other company. Though Jeff didn't actually provide physical service, his customer service, knowledge, and willingness to squeeze us in on a very busy holiday weekend are impressive...will be contacting him for pool maintenance, opening, and closings in the future!
Recent Review: Walter Stewart, the electrician, called ahead of time to let me know he was on his way and was even able to come early if I wanted. He correctly diagnosed and repaired the problem and was honest, knowledgeable, and professional. He replaced the switch and put silicone around the housing to waterproof it.
Recent Review: I have used accurate pool and spa for the past 2 years; their services are far above the prior 3 services we had. My calls are always answered in a timely fashion and the 2 rather emergency problems were quickly taken care of. ALl the workers know the equipment and can trouble shoot problems. The care and cleaning given the pool each week is excellent. In addition, everyone who has represented accurate pool and spa has been personable, professional and helpful.
Recent Review: From start to finish, I was amazed at Ray’s workmanship and knowledge of swimming pools. I have never seen anyone be so thorough and precise as when he measured the pool, which is probably why the new liner fits like a glove. There is not one wrinkle in the entire pool, nor is the liner overstretched. It fits perfectly! Likewise, I have never seen this quality of workmanship on the actual installation. Ray clearly operates with a spirit of excellence and perfection, and he has the experience to deliver. The pool looks better than I have ever seen it. (And his price is very fair, too!) I could not be happier with my new liner, and I am happy to recommend Ray and Splash Swimming Pools for all of your pool needs. I was very blessed to have found him, and I'm sure you will be, too.
Recent Review: Joey came out and did an assessment, gave me a price, and we set up a date. He arrived with three helpers and a tractor, They did the job quickly and professionally and the end charge was exactly what we agreed upon, with no "sudden unforeseen work needing extra money" incidents (which contractors often seem to discover). We are VERY satisfied with the work done.