On July 18, I called Angie's List to report that Keith or his assistant had spilled something on one of my upholstered chairs. I asked them if they had spilled water on the chair. Keith's reponse was incredibly rude and unprofessional - "No, I peed on it." Keith delivered the laminate to my home a few days before installation. Installation began on July 18. I immediately had a reaction to the laminate - burning eyes, throat, skin, lungs and a headache. (The manufacturer's insert specifically mentions that the wood dust is a carcinogen and that sawing can produce wood dust that can cause respiratory, eye and skin irritation). I mentioned my reactions to Keith immediately. That day they completed the family room and the living room. The next morning, my symptoms continued. I called the manufacturer and the retailer and determined that I would return the material. Keith and his assistant removed the material and returned it to the retailer on July 19. While they were removing the material, they both noted the amount of wood dust that was on the foam placed beneath the laminate. I paid Keith the amount due for the work he had done. Keith did not take the proper precautions (as noted on the manufacturer's instructions) when cutting the laminate; hence the amount of wood dust brought into my house. I had a friend come over to assist with cleaning the dust on July 19. However, by that time, the wood dust had entered the duct system and had been blown throughout the house. The contractors I hired to clean up the house and ready it for sale, noted the amount of wood dust and took samples of the wood dust from various areas of my home - and this was several weeks after the installation. On July 20, I moved out of my house and have not been able to live there since. I called Keith twice to ask him to clean up the wood dust left when he improperly cut the laminate. He returned neither call. On August 7, I e-mailed Keith about cleaning up the wood dust. His response was that he had contacted his lawyer to prepare for small claims court as I had subsequently cancelled the check I had given him. Keith also threatened to file a lien on my property until he received payment. To date, I have received no formal notification of either threat. Since Keith did not follow the manfacturer's instructions in installing the laminate, I do not believe that he is owed the amount for work performed. Further, I have incurred innumberable expenses since moving out of my home - including medical bills, boarding costs for my dogs, hotel bills and amounts paid to a contractor to clean and ready my house for sale. etc. (I had not planned on selling my house). I am certain there will be other costs incurred before this is over. Since the date of installation I have had continued medical issues and have found it difficult to work. I would like Keith to pay for all the expenses I have incurred or will incur due to improper installation. I would like his company to cover any loss I may take on my home as I attempt to sell it and any costs incurred to purchase a new home. Further, I would like the name of his insurance carrier and his attorney so that I may attempt to resolve this issue, if he is unwilling to take responsibility. Please note that I use the name "Keith" and Buckeye Wood Floors" interchangeably. Ultimately, Keith and his company, Buckeye Wood Floors are responsible for that which is noted above.