From the first call, Tracy was very responsive and was able to schedule an appointment for me. Dave and his son arrived exactly as promised and on time. They were able to explain what had happened (a wire had become detached) and promptly fixed the problem. I always value honesty in professionals, and A-Dave certainly fit that bill. They were extremely efficient, friendly, polite, and best of all, did not try to sell me an expensive repair. I would recommend A-Dave's Appliance Repair to all of my family and friends and will continue to use them for all my appliance repairs. Great job!