Chicago Swimming Pool Remodeling

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89
Reviews
Russo's Pool & Spa Inc
Recent Review: Advised on appropriate new heater.  Negotiated reasonable price.  Installed at agreed upon time and removed old heater.  Also did some extra work on a pool inlet and wiring of pump motor at reasonable price.  Courtreous, knowlegable technicians.
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38
Reviews
J & C QUALITY POOLS
Recent Review: I had requested their service for installing a pool pump ordered from Amazon.  Unfortunately the pump I ordered did not work for my pool.  J&C let me know why it wouldn't work, and showed me what is important to look for in the new pump.  They then ordered a new pump for me, and came back to install it.  The total cost was less than I was expecting, and the installation was very very quick.  In addition, they gave me advice for being able to clean up my now green pool in only 24 hours (something I wish I knew before!!!).  I will definitely be using them in the future.
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7
Reviews
TRI-CITY POOLS INC
Recent Review: We were thrilled we didn't have to buy a new pool heater.
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4
Reviews
J & J Pool Equipment Services
Recent Review: Hard to get a hold of them but ultimate product was good for the cost
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2
Reviews
ROSEBROOK POOLS
Recent Review: I am beyond disappointed with my experience with Rosebrook. We are serious buyers, and have in fact signed a contract with another company. We talked to three different pool companies and were going to go with the best choice, not just bottom line, but also design, ability to service, etc. Rosebrook came out for the initial consultation, and we were told he would have a quote for us within two weeks. The guy who came out was very nice. But at two weeks, I sent an email to follow up and was told it would be another week because the designer had been busy "out in the field." I waited another week, sent a follow up email, and then received no response at all. Another week went by with nothing, so we made our decision and moved on. I called Rosebrook out of courtesy to let the owner, Jamie, know what happened just so he would understand they're losing business and why. I was very polite, as I felt it was his employee's fault and not his. However, his response was plainly, "okay." So I said I would have expected an apology that they dropped the ball and essentially wasted my time. He didn't care at all. I am so glad we didn't get any further with them, as they are clearly not a good company to deal with, and they have zero concern for customer service. I would never recommend them.
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2
Reviews
Pools By Kure
Business Description: In ground swimming pool sales, installation, service.
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113
Reviews
Gulfstream Pool Care
Recent Review: Awesome From the inception of the first phone call to the completion of the entire job all was done in a timely, professional manner.  All phone calls and questions were answered to my satisfaction.  The office staff, the crew and Ryan were a pleasure to work with.  Everyone did what was expected and than some and there were no problems.  I highly recommend using Gulfstream Pool Care for all your pool needs.  Pool looks beautiful and we are enjoying it.  Again thanks Ryan and staff.
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1
Review
Benchmark Fiberglass Pools
Recent Review: They offer incredibly personal service and the owner, Bill, has a flare for design. He built us an absolutely gorgeous pool.
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6
Reviews
CADA POOLS & SPAS INC
Business Description: FINANCING IS AVAILABLE.
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10
Reviews
SWIM STORE INC
Business Description: Complete installation of in ground pools. Gunite, vinyl liner and fiberglass from designing to fences. No sub contractors used! All work performed in house! Family owned and operated. Established in 1979.

Reviews in Chicago to Pool Remodeling

FROSEBROOK POOLS
I am beyond disappointed with my experience with Rosebrook. We are serious buyers, and have in fact signed a contract with another company. We talked to three different pool companies and were going to go with the best choice, not just bottom line, but also design, ability to service, etc. Rosebrook came out for the initial consultation, and we were told he would have a quote for us within two weeks. The guy who came out was very nice. But at two weeks, I sent an email to follow up and was told it would be another week because the designer had been busy "out in the field." I waited another week, sent a follow up email, and then received no response at all. Another week went by with nothing, so we made our decision and moved on. I called Rosebrook out of courtesy to let the owner, Jamie, know what happened just so he would understand they're losing business and why. I was very polite, as I felt it was his employee's fault and not his. However, his response was plainly, "okay." So I said I would have expected an apology that they dropped the ball and essentially wasted my time. He didn't care at all. I am so glad we didn't get any further with them, as they are clearly not a good company to deal with, and they have zero concern for customer service. I would never recommend them.
- Heather P....
AJ & C QUALITY POOLS
I had requested their service for installing a pool pump ordered from Amazon.  Unfortunately the pump I ordered did not work for my pool.  J&C let me know why it wouldn't work, and showed me what is important to look for in the new pump.  They then ordered a new pump for me, and came back to install it.  The total cost was less than I was expecting, and the installation was very very quick.  In addition, they gave me advice for being able to clean up my now green pool in only 24 hours (something I wish I knew before!!!).  I will definitely be using them in the future.
- Christopher K....
DPools By Kure
After a very promising first phone conversation, thought we may have found our installer. Sent over Permit Drawings for Pricing, and was told would get it in a few days. After a week, I left several messages without reply. After more messages and emails, finally got a response saying we would have by end of that week. Finally at the end of second week, got a text saying they would not be able to fit us in Schedule. Would have gave an F, had he not at least finally said they could not do. Wasted 2 weeks of time on an already tight schedule.
- Tim B....
ATRI-CITY POOLS INC
The owner visited us and determined that the old pool heater was beyond repair.  He gave us estimates of the cost of a new heater and installation.  We elected to purchase the heater from In The Swim because they were offering a seasonal discount.  Upon delivery of the heater, Tri-City came the next day, completed the installation, and removed the old heater.
- Barbara M....
ABenchmark Fiberglass Pools
They offer incredibly personal service and the owner, Bill, has a flare for design. He built us an absolutely gorgeous pool.
- Allison T....
ARusso's Pool & Spa Inc
Advised on appropriate new heater.  Negotiated reasonable price.  Installed at agreed upon time and removed old heater.  Also did some extra work on a pool inlet and wiring of pump motor at reasonable price.  Courtreous, knowlegable technicians.
- Nick S....
FSWIM STORE INC
Terrible response. No communication within Company. Claim to be family owned and operated, but sub out new Pool installs. They are not even aware of what type of pools their own sub contractors install.Still have not received a response from our last correspondence (weeks ago), at which time they had me email drawings. Wasted a bunch of time I did not have to waste. May be good for other services but would absolutely not recommend for new Pool installs.
- Tim B....
Fnoah pool and spa service
I hired Chris Lundeen signed contract. Before he started he got $100 in cash and $300 in the form of a check. He showed up a day late to start with two teenagers with him on Saturday. He claimed that his regular "guy's" were not available that day. They moved some rocks and broke all of them (after being asked not to I was going for a different project) and claimed that they were already broken, which obviously wasn't the case. They only stayed a couple of hours he asked for more money. I told him that wasn't the agreement, he stated he needed to purchase pavers stone to install pool, so I gave him the $29 I had on me to do that. The sand had been delivered and paid for by me for the pool install, and is still sitting in my driveway. I have tried repeatedly to call and text him, he is responding to neither. I called the company that he works for, they told me that he was fired and that I am the third person this week he has done this to. DO NOT HIRE THIS INDIVIDUAL HE IS A FRAUD. He has decieved three others besides myself that I know of
- Christine D....
ARAY'S POOL SERVICE
After a really bad and frustrating experience with another pool company in Mundelein I found Ray's Pool Service on Angies List. I cannot speak highly enough of Ray and his crew. Even so we have an above ground pool and Rays Pool Service normally only handles in-gound pools, he listened to my story and current problem and offered his help right awayI Within just a couple of days Ray installed a brand new pump and got my pool cleaner so we were up and running enjoying the sunny weather in no time. If you are looking for somebody reliable, super friendly and helpful as well as reasonable price wise, look no further! I would recommend Ray and his company at any time again.
- Eva W....
AGeneva Pool Service
Jeff at Geneva Pool Service has given us exceptional service after another pool company treated us poorly. Jeff came in and fixed all of the problems caused by the other pool company and went above and beyond to make everything perfect for us. He also educated us on our new pool and spa in a way the other company never did. He was honest and polite (qualities not possessed by other pool companies). I used Geneva Pools based on the exceptional reviews online and based on many personal recommendations. I cannot recommend this company enough!
- Jeremy H....