Recent Review: I am beyond disappointed with my experience with Rosebrook. We are serious buyers, and have in fact signed a contract with another company. We talked to three different pool companies and were going to go with the best choice, not just bottom line, but also design, ability to service, etc. Rosebrook came out for the initial consultation, and we were told he would have a quote for us within two weeks. The guy who came out was very nice. But at two weeks, I sent an email to follow up and was told it would be another week because the designer had been busy "out in the field." I waited another week, sent a follow up email, and then received no response at all. Another week went by with nothing, so we made our decision and moved on. I called Rosebrook out of courtesy to let the owner, Jamie, know what happened just so he would understand they're losing business and why. I was very polite, as I felt it was his employee's fault and not his. However, his response was plainly, "okay." So I said I would have expected an apology that they dropped the ball and essentially wasted my time. He didn't care at all. I am so glad we didn't get any further with them, as they are clearly not a good company to deal with, and they have zero concern for customer service. I would never recommend them.