On Saturday morning my mother (who lives in Arlington Hts) called and said "Well the 25 year old oven died" . In 1991 they replaced their then 20 year old wall oven from Tappan. She said where we going to call Sears Home Service and see if someone can come out. I said I'll check Angie's List. Found 3 right away with A ratings and worked in Arlington Hts. All had coupons for Angie's List, called S & S first just to check on availability and $ for my parents. Nick called back within a few minutes and said Yes he could work on a 25 year old Tappan and Yes he goes to Arl. Hts. I told him I would give his info to my parents and they could take if from there. Next call is my Mom-"Nick is coming Monday morning to work on the oven" By the time I got out of work Monday afternoon they had a working oven and now feel they have "A Guy" in case some other appliance has an issue. Nick took the whole thing apart "There must be 200 pcs", replaced the faulty part and put it all back. (I asked--No extras pieces lying around). They said he was very pleasant, was on time, very professional, had the part on his truck and took care of everything. Nice to have "A Guy"!