I was referred to The Basement Men from a local moms group (it turns out his wife is all over promoting their company). After briefly looking at Angie's List and seeing mostly positive reviews, I went ahead and scheduled him for an estimate. We had just purchased a new house and was on a tight timeframe for several projects. We wanted carpet pulled out and vinyl plank flooring installed in the basement and Steve provided a quote at $7k. We also discussed removing a wall in the kitchen and adding some lighting as well as tile removal. His quote was $3k but was a guesstimate since he couldn't see the property in person (as we had not closed on the house). I went ahead and gave him a deposit ($2,500) for the basement floor but asked to hold off on making a decision for the kitchen. In the end, after doing some more research on Angie's list, and talking to a few people personally about their work, we decided to hire someone else for the kitchen. We just weren't comfortable putting all our "eggs in one basket" with one contractor. The day the basement work started, I gave Steve another $2,500. he indicated his installer would be done in a week and asked that I be ready to pay him in full on that day which I said would be fine. Steve was pretty upset we didn't hire him for the kitchen work and said he only gave me a great price for the basement as he assumed he'd get more work from us. He asked us if they could skip painting the quarter round finishing trim since the carpet removal was thicker than he expected and because he gave me a great price, expecting other work. We agreed to this. His contractor who did all the actual work, Martin, was great. Unfortunately, as we had other projects happening simultaneously in the house, two workers needed to access some plumbing in the basement. Martin could have worked through it but to make things easier on him and those plumbers, said he would return the next day (which I was totally okay with and appreciative of). I called Steve right away to give him a heads up to let him know the work would be running a day late. He still insisted I pay him on the original completion day even though the work wouldn't be finished. The day we were supposed to meet for the final payment, I was running very behind at the doctors office due to being pregnant with twins and experiencing complications. I asked if we could meet a day later (once the work was complete) to make the final payment and this is when Steve lost it. He was screaming at me demanding that I hold up my end of the bargain and that I was wasting his time. He accused me of not wanting to pay him. At this point of being berated and screamed at in an unprofessional manner, I was totally not comfortable paying him for a job that hadn't been completed (he even asked if I would post-date a check). He threatened to pull Martin off the job. He was completely irrational, not willing to listen, etc., and I had to hang up on him. I was still at the doctors when this phone call happened and my doctor became very alarmed as my blood pressure had skyrocketed. I ended up having my husband call him and Steve was much calmer with him. We agreed to give him 1/2 of the remaining $2k. Then the next day, when the job still wasn't complete as they needed to wait for more flooring, he asked for the other $1k. We gave him $500. Then when it was finally complete the next day, we gave him the final $500. I see now from reading other reviews here and on other platforms, that this is a familiar tactic he uses demanding payment before completed work and only shows up to collect a check. Steve did apologize but his apologies were full of excuses saying he had given us a good price that cut too far into his own margins as he was relying off other work he thought he'd get from us (and that the flooring material costs had increased which was an extra $200-$300). He also was concerned i would start bad mouthing him. Well, if you want other work, behave professionally. I also had not bad-mouthed him up to that point but I finally decided to write a review so any one else contemplating his company know what they are dealing with. I’m not even sure if some of these reviews are even real on Angie’s list. In the end, the work was nice that his contractor did, but not worth dealing with the owner of company whatsoever.