This pool pump first failed several months earlier, but mysteriously, when Florida Pool Heating came out with the pump to change it, it had come back to life so the changeout was unnecessary. They also at that time addressed a bad pool heater so they didn't go home emptyhanded. I was very pleased that Florida Pool Heating graciously restocked the pool pump and not charged me for the change or mysterious revival of the old pump. This time, when they arrived two days after my call to check it, it was still dead. The first trip was an inspection only. Then they ordered the pump and some time over the weekend while we were away, they came to replace the pool pump. As usual, they did a very good job. No muss, no fuss. The new pump is working flawlessly. A few points of note here: 1. Originally, when I provided them the pool pump information, they quoted me a price for replacement. Even though when they arrived here and realized the pump I had was a heavy duty pump and was powering a water feature, they graciously upgraded the pump and kept the price steady. Very nice service from Dennis. 2. When I called to have the pump replaced, they still kept the lower price they had quoted even though they had to restock it because I didn't need it. Thank you to Dennis and his team at Florida Pool Heating!