Office is busy but they called back and gave an estimate promptly. Installed roof on house and garage in one day. Everything was cleaned up perfectly.
- Ida H....
AChampion Roofing Inc
Very impressed with the Champion Roofing quote given in March and how they answered our questions. In April, we called them back to do the roof work in early May, 2008. The job was scheduled for three days. The crew came early the first day and began ripping off the two layers of old roofing on the house and later on the garage. The wood was good underneath so they were able to begin right away on the new roofing working until dark. On day two and three, they continued with the new shingles and a second crew began replacing the gutters with four inch gutters and spouts. The evening of the second day of the job, we noticed our front bay window metal roof, which we had just repainted and caulked last Fall, had been ripped off and replaced with a shingled roof. We notified the company immediately and we were told the estimator made the decision when the roofers inquired, without notifying us. We asked for the old metal roof back. They did come back the next week to fix their mistake, after failing to convince us to keep the shingles. They installed a new metal roof and then applied two coats of paint and caulk at no cost to us. Other than the three ridges on the new metal roof being too high, the metal roof looks good. We were also compensated for two shrubs damaged by the gutter crew. We had a punch list after we looked over all their work on the job site and they agreed to all our requests. They generously left extra shingles for us, in case we need them later for repairs. The new roof, gutters, and trim look great. Thank you, Champion Roofing!
- Richard D....
CEnvy Home Services, Inc.
Follow-up once job was completed with concerns and additional work needed was unsatisfactory. They do not return calls, promised to schedule a technician within 2 weeks and have not heard back from them and cannot reach anyone on their telephone system..it just loops thru different extensions to leave a message... and no responses returned. Terrible customer service.
- Chris K....
AMountain Valley Roofing
Minor delay at the beginning of the project due to unforeseen conditions on the project ahead of mine. They kept me informed and met the revised schedule.
- Roger F....
AHome Improvements Usa Inc
We recently had a Turtle Shell metal roof installed by Home Improvements USA. The process was very smooth and professional. Justin answered all of my questions promptly and followed up with me without being pushy. We had another high pressure salesman from another company that also manufactured and installed metal roofs, when I cut that guy loose he asked who we were going with and did not try to talk us out of the Turtle Shell product. During installation care was taken to protect the rest of our property from construction debris and the job site was left clean each day. They also did not rush through installation as I see many roofers do and instead took their time to do it right. During and after photos attached.
- Kimberly R....
FLogan Square Roofing & Tuckpointing
I'm surprised by the number of positive reviews as I had the opposite experience! I had an appointment with an estimate- 11 am. They didn't arrive until almost noon (apparently 11am was a window till noon?!), after I called to see where they were, as I took time off work to meet them at the house. At first the company told me I had the wrong day, but then realized they were confusing me with someone else. When the estimator arrived, he didn't get up on a ladder to properly evaluate the leak, and gave me a verbal estimate of what it would take to repair it. I asked for the bid in writing but never received it. When I called the company for the estimate 3 weeks later, they told me they were "swamped" and didn't want to take my project. I wish they could have been upfront with me from the get-go, as I wouldn't have waited 3 weeks for their bid and would have hired someone else. I guess a $2300 1 day project isn't worth their time, and the fact that I have an active leak doing damage means nothing. For the record, another company I had out for a bid did get up on a ladder and told me a different cause of the leak than this company- I don't know who to believe or trust at this point, but given the lack of professionalism, or basic common courtesy, I have a feeling it isn't this company!
- Carly M....
Recently I had a metal roof installed by DML USA that was highly recommended by a friend. They came to our home, showed us beautiful samples of metal roof that lasts over 50 years and explained differences between shingled and metal roof. We already replaced two shingled roofs within 18 years and I m confident this will be my last roof. At first I was reluctant because I am used to shingled roofs but now myself and my wife are extremely happy with this decision. I was worried about the noise but actually it s quieter now than before. We were very happy with the professional workmanship and the cleanliness of the area upon completion. I highly recommend this beautiful product & the workmanship by DML USA.
- Jolanta R....
ABrighton Home Products Inc
All work was completed by professionals that knew what they were doing and courteous. Once work commenced it was completed promptly and correctly. I had 2 Sliding glass doors on the 4th floor of my home replaced with new sliding glass doors, new roof installed, roof repaired and 2 new roof top decks, Trex Decking, installed. The roof repair was not expected but was completed promptly and at a fair price. Any additional work was reviewed with me prior to the work commencing. Would use them again and highly recommend.
- Michael B....
ACountryside Roofing, Siding & Windows Inc
In 2011, Countryside put a new asphalt roof on our house. We were pretty happy with them, both their price and professionalism so we hired them again for the roof and to install Hardie siding on a new addition. The siding guys worked in pretty frigid Janurary '14 temps and still did an outstanding job. In the fall of '14 and into spring '15, we completed siding the rest of the house with Hardie, and they did trim work (in Hardie board) on a new front porch and new gables over the front upper windows. They also installed a Pac-Clad standing seam metal roof over the new porch for us. Throughout the entire process, Pat and his team have been a joy to work with and the result is outstanding. Many people that walk by our house in the neighborhood ask us who did the work and we happily give them Countryside's number.
- Roshan N....
ATop Property Services Inc
Very, very well! They put roofing on a small overhang added later, and at no additional charge. The roof looks great and we've had no problems, so the work was thorough. They were very pleasant to work with, and finished the work in a timely manner. We'd recommend them to anyone, and would use them again if the need ever arises.
Recent Review: Job went very well. We also needed a new chimney and they found someone to do that also for a reasonable price. Communication was very good - they called frequently to keep us updated as to when things were going to happen. Everything happened as planned. They cleaned everything up when they were finished. We would definitely recommend them. They quoted us $2500.00 less than two other roofers.
Recent Review: I hired Titan Construction two years ago to install new siding and a new roof. Work was done to my satisfaction. The area around the house was cleaned at the end of the work day. Less than a year later a wind storm took off two of the siding panels. I called Tim Niles, the general manager, and workers were there within a week to replace the damaged panels. However, the stand-out is that while having my gutters cleaned this year from another company, the workman pulled up on the shingles and broke several. I called Tim Niles and he sent his men out and they replaced the broken shingles at no cost to me. I highly recommend Titan Construction.
Recent Review: Wonderful work. They were very meticulous even checked back to see if they left anything out of order. I saw them working around the neighborhood and saw how they work and hired them to do my roof. I'm a retired contractor and am impressed. I recommend them not to my friends no complaints.
Recent Review: Amazing experience. Ecli was professional, honest, direct, and augmented statements with facts. He did not try persuade me in my decision. The estimate was free. The actual work was through, detailed, and high quality. Both roofs were done in 2 days. Ecli was responsive to my calls and questions.