He patched the fireplace where gas pipe was removed and removed the downstairs gas fireplace connection.
- Lisa P....
AA-1 Safety Chimney Service, Inc.
Very well! Technician was very courteous and knowledgable. We've never had a gas fireplace before and he was able to show me how to work it, how it's set up, etc. and answered all my questions about safety, etc.
- Catherine L....
AA-1 Safety Chimney Service, Inc.
We were very pleased with the work of Derrek H. and the A-1 crew. He was prompt, professional, and took the time to carefully explain the problem and the possible options that would address our situation. A-1 was also careful to ensure that the project was completed in a timely manner without fear of any ash or dirt from the fireplace being left in the area. Most importantly, we were very comfortable with the service being completed as needed and at a reasonable cost. We will continue to utilize A-1 in the future based on Derrek's thoroughness and professionalism.
- Joe Z....
BA-1 Safety Chimney Service, Inc.
Services were performed as described. Inspection identified several items which service tech recommended get done. Those items had an estimated cost of $1200 which included $400 to reseal two chimneys at the roof. These estimates seemed high so I declined these services.
- Robert C....
ALindemann Chimney Service Inc
The service representative Erich B. called to inform me he was approximately 20 minutes away and was on time. He was thorough in his inspection explained clearly what was needed and set up a second appointment. He covered the area to protect floors, had a second man to help complete the work in an efficient manner. Installed new gas logs, new burner system with a pilot remote and resealed smoke chamber. I would highly recommend this company and I felt the cost was appropriate.
- Elizabeth R....
AChicago Gas Lines
Not only did Chicago Gas Lines install my new gas fireplace beautifully and efficiently, they were kind, easy to work with and very helpful. My furnace pilot light went out and Ryan walked through step by step on how to turn it on to get it running again and knew exactly how to walk me through versus waiting for someone to come out. That type of knowledge and service is amazing and truly grateful for his expertise to get it going again. Thank you, Ryan!
- James C....
ASuperior Chimney Services Corporation
Provider arrived on time. He was very cordial and knowledgeable about the workings of gas fireplaces. Explained how to safely turn off and on gas for flame. He removed a lot of soot. Fireplace looks beautiful.
- Sandra N....
This is I think the third time I have used firefixer. Always on time, always courteous, always does a good job!
- Ryan B....
Ryan called and arrived ahead of schedule. He immediately diagnosed the problem and made the repair. He cleaned the glass and rebuilt the log assembly. The fireplace looks better than it did the day it was installed. I would highly recommend this company.
- Edward G....
Very good. Tech was very knowledgeable and explained everything he did. I would definitely hire them again.
Recent Review: Dan came out to give me the estimate and was onsite to do the work with a helper. Very easy to deal with, very professional and took time to explain everything and answer all my questions. On time, very pleasant, got job done quickly and took time to help give me tips on lighting and using the fireplace. He was a bit better in price to other estimate I had gotten and much above in quality and professionalism. I would definitely recommend him and use him again.
Recent Review: Once we were able to get an appointment, the person was on-time, professional and did a great job getting our fireplace working consistently and we have had no issues since the repair/maintenance to the appliance.
Recent Review: Wow, very rude on the phone. I called to see if they can install a direct vent gas fireplace into our decorative fireplace. The man who I spoke with did not listen to me, talked over me the whole time, and when I said I just needed to get an estimate and did not want to come into their "showroom", he hung up on me. If they treat you this bad before they even have the job, I can only imagine how bad it would be if you actually hired them. I would stay away from these people.
Business Description: We are a family owned company that has been in business for almost 30 years in the same field. Jeff started in the fireplace business - tuckpointing, chimney work and all things related to fireplaces. He honed his skills in drywall, framing and general construction from installing fireplaces. He is very knowledgeable and skilled from remodeling his personal homes and branched out to do the same work for friends and now customers. We offer free estimates and terms generally are 1/2 down balance upon completion (depending on the job). We accept cash, checks and all major credit cards.
Business Description: We specialize in design and installation of fireplaces, gas logs, fireplace screens, fireplace doors and glass fireplace doors, fireplace accessories, fireplace repair, maintenance, and chimney swweeping services. Deck and patio furniture, grills, outdoor grill islands, gas heaters, and firepits. Over 30 years serving the western Chicago suburbs. We offer affordable quality and personalized service which is not found in the poorly made big box store products.
Recent Review: The service representative Erich B. called to inform me he was approximately 20 minutes away and was on time. He was thorough in his inspection explained clearly what was needed and set up a second appointment. He covered the area to protect floors, had a second man to help complete the work in an efficient manner. Installed new gas logs, new burner system with a pilot remote and resealed smoke chamber. I would highly recommend this company and I felt the cost was appropriate.