Recent Review: We did not have a good experience. They took over a month to get our counter tops to us and were very hard to reach by email or phone. When the countertops were installed, the installers were so late, they didn’t finish until 10p on a Friday night. Additionally there was a mistake in the way one of the counter tops was cut. When we called to complain, the rep was actually very responsive and had a replacement counter top piece installed quickly and at no extra cost - so we appreciated that very much. But I would avoid them in the future and wouldn’t recommend. One month is a really long delay. We didn’t choose them ourselves - they are the installer for countertops purchased through IKEA.