It went very well. There were surprises. The workers discovered that our sub-floor was partially rotten (we live in an older home). They had the wood on hand to install it and so were able to meet the deadline they promised.
- Catherine K....
The salesmen in Bensenville were very helpful. The two people who came to install were very good, helpful, professional, and prompt. The store was more difficult to contact but the installers were very responsive.
- Jeanette N....
BMr. Bamboo Inc
Initial install went well, but I was concerned about the fact that they had to borrow bricks from our back yard to hold down the transition strips between the bamboo and our ceramic tile floor. Months later, when those strips started coming loose, we had to call Steven back. Well, the job was finished and paid for complete, so Steven had no sense of urgency to fix our problem. When he did, those initial installers were back, borrowing bricks AGAIN. Months later, those strips came loose AGAIN. Back came the installers and guess what, they needed our bricks again to hold down the strips while the glue dried. If you want a PROFESSIONAL installation, find someone else. Oh yeah, guess what, those infamous transition strips have come loose AGAIN! I am a very handy guy and will fix them myself this time.
- Gregory A....
The installers were great, as was Nick with Landmark....until the kitchen floor started spitting. We called soon after and Landmark sent the installer to fix. That worked for a few months and the splits came back. Called again and LM came again to fix. The split a third time and this time I told Nick I want a new floor. This is where it went bad. Nick contacted CFS, the floor importer, in Georgia. We went back and forth from November of 2014 to March 2015. Finally sent a complaint to Illinois States Attorney office and when I got a response I was told by ISA that Nick had SIDED WITH THE FLOOR COMPANY AND THREW US UNDER THE BUS! They both said our house was too dry?! We have the largest residential humidifier on the market. It pumps out heated water into the ducts. We live in Chicago where we KNOW the summers are unbearably humid. But still, our house must be too dry. And yet, only the kitchen floor is split. The office floor is fine. Nick and Landmark, left us with a bad floor and took our money and walked away smiling. Now I have to figure out if it is worth my time and money to sue. Update....Landmark NEVER went to bat for us. I was in contact with the flooring importer CFS in Ga. There I was told that Langmark agreed with THEM and said my house was too dry and Landmark has stopped replying to my calls and texts and emails eve when I show them what CFS Flooring has told me. I have ALL my contacts with Landmark and CFS and texts where we were told they HAD MY REPLACEMENT FLOOR AT THEIR WAREHOUSE and were only looking for when they could install it.
- Lawrence M....
ACarpet Central & Hardwood Flooring Inc
I was in the process of purchasing a new house. Mike agreed to meet me at the house prior to closing, and took down all of the measurements. I was mailed carpet samples after visiting the store and prior to our appointment at my new place. Mike also brought samples of the bamboo flooring so I could see them in my new house. After taking all of the measurements, Mike sent me an estimate as well as an estimated date for doing the work. I was under a time crunch, because I was closing on Tuesday and had movers coming on Saturday. Mike assured me that it would not be a problem, and he was right. He had crews in on Thursday, and they completed the job that day. The floors look great, and everything was completed on time and on budget. Mike even upgraded the carpet at no charge. I will definitely contact Mike and Carpet Central again if I need additional flooring.
- Kristin S....
BMr. Bamboo Inc
Flooring was ordered and delivered, needed to be in the environment for 10 days prior to installing. They arrived on time did a very good job of installing. They cleaned up the work area constantly and after completion.
- Forrest &....
AMr Carpet Shop at Home
Very polite, professional and had speedy service. When the president of the company comes to your home to sign you up and answers all your questions promptly, that says a lot. The 2-man work crew was prompt, courteous and left the job site clean. My floor is gorgeous.
- Angela M....
Mike Necs was responsive and helpful from Day 1. He inspected my condo, asked a few questions, and quickly prepared an estimate (including materials and labor). He was incredibly professional and was willing to work around my schedule. His estimate was considerably lower than those provided by bigger flooring companies and all of the reviews about Nex were so positive that I chose them. Mike and his team did a terrific job on my floors. They matched the bamboo perfectly (and Mike brought me several samples so that I could be sure that I would like what he selected) with the existing flooring. They installed the flooring in 6 days and it looks beautiful. They also left the place in great condition.... My painters were coming the next day so Mike and his crew cleaned up all of the dust and left it ready for painting. All in all, I would highly recommend Nex Flooring. They were talented, hard-working, reasonably priced, and very professional. Two thumbs up.
- Kelly K....
BMr. Bamboo Inc
The crew was willing to come back twice throughout the project. They came out the first time to pull up the tile and sub-flooring. Then about three months later after some other renovation work was completed they came back out to lay the bamboo flooring. I was very glad that they were willing to work with us on the schedule. The floors turned out beautiful. The only problem that we had was when they were finished they did not clean the floors or wipe them down, overall we have been very pleased with the work that Mr. Bamboo did.
- John E....
Went well except one of the installers tracked glue on part of the floor which could not be removed. The floor was replaced.
Recent Review: Pete and team were great! During the quote, I was able to communicate my needs, and Pete worked with me all the way. The guys did an excellent job, and you can really tell they put a lot of pride into their work. They did painting, installation fo closets and doors, and installed my plank vinyl flooring. While they didn't do carpet, Pete was able to recommend someone that worked out perfectly. My basement looks whole again, and can't wait to start using it! Thanks team!!!!
Recent Review: I had some extensive damage in my rental townhome due to an ice dam back in February. After contacting perhaps a dozen companies, Top Notch was the only one to not only call me back right away (one other company took 2 weeks to call back - yeah, that's the company I want to work with if this is the response time I get BEFORE you even have my money), but they also didn't immediately say that my job was too small (because I didn't have a $50k+ gut remodel for them). Michael suggested I first work with the HOA to get the roof repaired to try to ensure this does not happen again. After about a month, I contacted him again to arrange for a walk through. He remembered the job and details right away which was impressive to me. He also allowed me to purchase the materials myself and didn't give me a spiel about not being able to warranty the materials, not being able to pick them up, etc. like I've had before with other contractors (even though they were from the same supplier he would use). When they started the job, they stayed on task and within the time frame they estimated. Pawel was the lead on the job, and he was incredible to work with. He went above and beyond in his work, and his team came back on the weekend to make sure it was done in time. All of the work was done with my tenant in place, and he even offered to help her hang some of her pictures (obviously not a part of the scope I was paying for). I am definitely planning on calling Top Notch again for any repairs/remodeling in our current and future rentals or our personal residence.
Recent Review: As the owner of a firm that purchases and redesigns residential properties using sustainable materials, I hired Mike's company to repair and refinish a white oak floor that was significantly damaged. Mike quickly assessed the situation and proposed an optimal repair solution that minimized cost. After replacing the damaged boards and refinishing the surrounding floor, even a trained eye could not spot the former issue and the entire floor looked brand new. In an unfortunate era where it is tough to get contractors to return your call let alone provide quality service at a fair price, Elite Wood Floor Renewal is a breath of fresh air. They are now my primary "go to" company for wood flooring solutions and I have used Mike for multiple projects.
Recent Review: We could not have asked for a better experience with Samanco. Dan was incredibly responsive and helpful; Richard was amazing in leading the crews on-site; and the guys who showed up every day, working incredibly hard, met every expectation we had. Our two new bathrooms are beautiful, and the new wood floors are stunning--including two stairways, the entire third floor of our townhome and refinished wood on our second floor. It's hard to believe this is our house! We will absolutely hire Samanco again!
Recent Review: As I had used Vasile when I was an apartment owner, I already was very comfortable using him. Switching me from Polyurethane to Synteko (a water-based floor covering that lasted much longer than Polyurethane on renter tested floors) was well appreciated. Anyway, his crew added a Synteko coat to the recently done Polyurethaned floors before I moved in. This went smoothly. In the basement, I told him what I wanted, a wood floor in the front 2/3, and he recommended a floating engineered wood floor, with baseboard. As I am a practical environmentalist, I inquired about bamboo. He told me how it is softer than the white oak he was suggesting, and he recommended the oak, especially as I wanted it for dancing. Through my own research, I found out Moso bamboo, the most common lowlands bamboo ,is a softer wood, while woven strand, or upper highands bamboo, is harder. The latter are more expensive than the basic Moso bamboo and the white oak. The Swedish flooring company only harvested sustainably and had very green credentials, so I went with them. The engineered wood flooring can also be sanded three times, a benefit over a floating laminate floor This job took around a week, and the tile work around the laundry area was another day.
Business Description: With over 20 years of experience, Bath and Kitchen Experts specializes in bathroom remodeling and kitchen remodeling. Bath and Kitchen Experts has been transforming homes for decades and has earned the reputation as one of the best in the industry as reflected by our Angie's List Best in Service starting 2012 through 2017 awards. Our mission is to provide our clients with excellent and value-laden bathroom remodeling and kitchen remodeling to enhance their home’s aesthetics and functionality. Our team works relentlessly to satisfy our customers with our standards of quality, ethics and integrity. We aspire to develop a long-term relationship with the customer and guide them at each stage. Set-up a showroom appointment with us to check out the latest range of showers, bathtubs, bathroom and kitchen cabinets, lighting options, flooring samples, fittings and fixtures. You will surely be able to find something that will fit well in your budget and match your taste. The focus of my company is customer satisfaction. We have worked hard to satisfy our customers by providing them with both beautiful and functional kitchen remodeling and bathroom remodeling designs as well as flawless construction. For us, the project is complete only if we are able to bring a smile to the face of our satisfied clients. Call 224.404.0151 or email us at Paul@BathAndKitchenExperts.com.
Recent Review: Howard gave an estimate of work to be done. Because of the weather the floor was refinished two months after the painting. I was amazed at how well the painting and refinishing looked and the workers did such a great job. Would definitely used them again.
Recent Review: We met with designer Kathy Harvey she was amazing. She listened to our ideas and came up with beautiful designs. When the first bathroom was finished it was so beautiful I couldn't imagine how the master bath could look nicer. She exceeded our expectations. Kathy and the Project manager Ron Linares were quick to resolve any concerns we had. They were professional and personable. They worked extensive hours in our home but also looking for the right materials to meet our design. They would come to check on the work frequently. We knew it was not just another job they cared as if it were their own home. The workers were on time professional and we felt comfortable with such a great crew! Thank you for giving us stunning show room bathrooms we feel like we are at a luxurious spa. I highly recommend them.