Recent Review: They were very professional. Someone came and gave an estimate the very next day of calling. Estimates were emailed same evening. I had a sense of urgency in getting the grout cleaned, and they scheduled me the next week. The person came on time, it took him longer to complete the job than originally planned, but he took the time to do it. While 99% of the grout came out, which is what they had said before as it was granite tiles, they did their best. Nice, professional people. I highly recommend them.