I had 2 major jobs done by Vista with mixed results: 1) In early 2015, we sat down with Brian (the owner) and he gave us an estimate on replacing the roof and repairing portions of the cedar shakes on our house that had rotted. The estimate included removing our gutters and then putting the same gutters back up. It also included repairing the frame of an attic window that had started to rot and adding baffles to the attic for venting. The roofing was done in March 2015 and went relatively well other than the fact that the crew chief had forgotten his cell phone and didn't have the contract on him. He pulled down the front gutters and, rather than saving them to put them back up, he trashed them in the dumpster. A different crew came several days later to do the window, shakes, and baffles. Dave, the chief of this second crew, was short baffles and had to go out and find some more even though photos were taken of the attic prior to the job for just this reason. The shakes were done, but one section near the gutters looked awful. I had to call and complain, and the shakes were fixed during the second major job below. Finally, Dave came a different day to replace the gutters that had been thrown out. It quickly became very clear that the crew does not communicate well with whoever it is that draws up the contract/estimate and whatever was discussed during the estimate process is not well communicated to the crew. Lots of back and forth phone calls to get things right. In the end, though, Vista replaced the old gutters with new gutters for free since trashing them was their fault. They also found a replacement attic window for me for free. The roof / gutter / window job ended up lasting for close to a month, and the dumpster was in our driveway for this entire time. Dave was a very friendly crew chief and kept us informed as best he could, but he would have left the cedar shake repair in a condition that was not acceptable. Once we complained and sent pictures, a plan was put in place to fix this. So, the communication was pretty bad, and there were some decent-sized hiccups, but Vista worked hard to make things right in the long-run, and I feel like I got a good deal for (ultimately) pretty good quality. Tough to say whether I would hire them again -- they need to fix this communication issue so jobs go more smoothly. This work cost about $11,000. 2) The second major job was in June 2015, where Vista replaced an entire wall of cedar shakes. This time, Gladimir was the chief and he seemed to be the shake expert. He did a great job and repaired the spots near the gutter where the previous work had been sub-par. We supplied the shakes and painted them before Gladimir and his helper installed them. We were very happy with this job. This work cost about $1300.