Griff arrived promptly and determined that the problem with my dishwasher was a bad touchpad (? - the thing where you press the buttons for the various dishwasher settings) that would need to be replaced. He had to order the part, and on the day he came back he called to let me know he'd be running a few minutes late. I mentioned that the dishwasher also wasn't cleaning dishes very well, so he took apart the bottom of dishwasher and cleaned that out, and he also spent quite a bit of time cleaning the inside of the dishwasher, while offering lots of advice on how to keep the dishwasher running well. I have used Griff in the past and he's always been very prompt, professional, polite, and helpful. He's definitely my go-to person for appliance repairs.
- Jean R....
ASame Day Service Company Inc
Our dishwasher wasn't cleaning dishes very well. Same Day Service did have to come out two times to repair two different parts of the dishwasher. I might not have done the repair if I knew the number of parts needed at the onset, but the diagnosis was challenging, and I don't think they could tell the number of problems the first time. We ended up replacing a small motor and then a diverter. Their repairmen were all very friendly and courteous. They also did a good job of reducing the cost of the second repair since they had been out so recently. They repaired a two-year old Kenmore Elite dishwasher, and they clearly are much more complicated machines than they used to be and not made as well as they used to be made.
- Jeffrey T....
AMr. Appliance of Southeast Massachusetts
George was prompt, easily identified the problem with my dishwasher, repaired it AND educated me on how to take care of it if it happens again.
- Donna B....
AAM-PM APPLIANCE & REFRIGERATION REPAIR SERVICE
It went excellent. He knows a lot. He is extremely courteous and helpful. He also calls back as soon as you call him.
- Naomi G....
ASherman's Appliance & Refrigeration Service
Marc was terrific. He answered when I called, showed up that day, diagnosed the problems, ordered the parts, and was back 3 days later to install and complete the repair. Just the way it is supposed to work. Would highly recommend.
- Rob E....
ABoston & Cambridge Appliance Repair Inc
We love Boston & Cambridge Appliance Repair. They have fixed almost every appliance in our house. They are responsive, prompt, professional, very knowledgeable, etc. And they only charge $60 for a service call (during the week...I think it is more on the weekend). So if they don't end up having to fix anything (if for example you need a plumber instead of an appliance repair person), it is only $60 for them to have come out. It is nice to have found such a great reliable company.
- Andrew O....
FFactory Appliance, Inc.
I called on Wednesday requesting diagnosis and service of the dishwasher. Confirmed for 1-5pm on Friday. After waiting 2 days without a functioning dishwasher and rescheduling several meetings in the office so I can be home on Friday afternoon, I only found out that the technician they sent only fixes washer!! The technician was kind to help call the service line, and the earliest another technician (hopefully this time is the right person who can fix dishwasher) is the following Tuesday afternoon. I will then have had to reschedule two days' meetings, and letting go opportunity when I could be serviced sooner and correctly the first time by another service provider. When I spoke with the person on the phone who helped create a new profile with the correct service need this time, I asked if they could offer expedited service and send someone earlier than Tuesday, because it was their mistake creating the incorrect order. The response I received was "well I don't have anyone available before Tuesday." I felt no empathy or apology, and it couldn't have made me feel worse from all the time wasted. I truly hope that on Tuesday, Factory appliance can send the right technician and help fix the problem. Will update my review then.
- Michelle H....
AAll Brands Appliance Repair
Apparently my 7 year old dishwasher was never installed correctly by the builder! All Brands had to re-secure it by re-installing the backets and and test that it was level and was draining properly. He saved me from having to purchase a new one. I asked for advice regarding another project and he willingly provided the best overall solution that would cost the minimum amount of time and effort. I would definitely use All Brands again and would highly recommend them.
- Ga L....
Dishwasher repaired. Tech had to return to office to refer to manuals. Overall job was done properly and quickly
- Pat O....
FAUTHORIZED APPLIANCE SERVICE
We had a problem with our dishwasher (standard error code on the dishwasher let us know what it was). We called Fridgidaire and they assigned this guy to show up at our house. He didn't have the part on the first visit and said he would have to order it and return to install it. After a month of calling and trying to get him to return he never came back to re-install the part. He runs his business on his cell phone and doesn't return phone calls. His voicemail is full so you can't leave a voicemail. Kept saying he would return my phone calls but never did. I must have called this guy at least 100 times with no luck. Of course Fridgidaire was no help either. Extremely unprofessional and unorganized. If you actually want your appliances fixed definitely don't go with this guy.
Recent Review: Fabulous experience. Came out to assess problem, then ordered parts, then came out to repair. Very contentious, attention to detail. Came exactly when he said he would. Couldn't ask for more. Price was very fair.
Recent Review: Very professional and left the kitchen area cleaner than they found it. I had sent them a picture of the manufacturer's info plate on the side of the door, and they arrived with the proper replacement part for that model. Another vendor had been there 2 hours and failed, but Appliance Works got the job done in an hour. Appliance Works will be my first call the next time I need an appliance repair.
Recent Review: Jim Richard was very pleasant to deal with and very professional-he showed up exactly when he said he would to uninstall my old dishwasher. The job ended up not being quite as easy as it appeared because the previous owner had cobbled together a kick plate to secure the dishwasher and he had used contractor's adhesive. He then came back after the new dishwasher was delivered and installed it. The invoice was more expensive than I thought it would be, given the prices which had been listed here on Angie's List-so my one piece of advice would be to get an estimate first from him. He was at the house less than 2 hours(with minimal travel time)and used very few supplies since the old dishwasher already had the hook up installed. But I've had a number of plumbers out to fix things and he's definitely more thorough than others.
Recent Review: I've used Wayne on several occasions to handle all sorts of tasks around the house, a minor list would include: fixed doors, installed hand rails, repaired plumbing installation problems, repaired dishwasher seals, fixed windows from slamming down, applied concrete sealant around driveway etc. Sometimes it takes a little work to coordinate his time/schedule as he is a busy guy. Overall he's knowledgeable, fair priced, and communicates well so the job gets done as you desire. Definitely recommend.
Recent Review: Overall fantastic experience with Arlington Appliance today. I called them yesterday because our dishwasher wasn't working. They were available and willing to come right away, but since today was more convenient for me, they came just when I said would be best. Dan, the service guy, was very friendly and pleasant, fixed the dishwasher right away and explained what the problems were, and how to check that it was working well now. No parts were needed, so we paid $89 for the service call, which strikes me as very reasonable. He also said that if today's fix doesn't seem to have solved the problem, after we run the dishwasher a few times, that they will come out and check it again for free. He gave me some tips on keeping the dishwasher working well. I can definitely recommend them, and will use them again in the future!
Recent Review: I am doing maintenance service, I call him for assistance and help on appliance repairs, and he is a good guy, I have no complaints, been working with him 4 to 5 years. He is always on time and he is really good.
Recent Review: Dish washing machine was not working. Appointment was made to repair machine. Technician "repaired" the dishwasher, but one month later it was not working again with the same symptoms. They were called again - worker came out again and said they would have to order some parts. After about a month, I had not hear back from them so I contacted them to see if the parts were in. It took 4 to 5 calls to get an answer. (I asked repeatedly for a call back and NO calls from them.) They came back again, different person this time, and were not able to repair the machine. They again said that it needed more parts. Again, it took 4-5 calls to find out if the part were in. Finally, the part was in and an appointment was made. When they came back, it was the wrong part. So, we made another appointment. They got another part and came back to install the new part, but discovered that one of the earlier parts installed the the wrong one as now the door would not close. So, we scheduled another appointment to come back with the correct part. It's been about 2 months now and I have not yet heard back from them. In the meanwhile, I contacted Yale Electric, they came out within one week, repaired the machine and indicated the the wrong parts were used on the machine and certain clips that were suppose to hold down the hoses were not installed causing the door to stick and not close properly.
Recent Review: Came out and assessed the repair and arrived on time and when scheduled. Estimated the cost for the repair and it came in exactly at the estimate. Very satisfied with the process and execution.