Recent Review: When the rep came to help me pick out a flooring, I told him I wanted something to match, as best as possible, what I had in the rest of the house. The floor we both agreed upon seemed to be much darker than what I actually got. He also wrote down my phone number wrong, so I never heard in advance what time they were coming. I finally called the day before and was told they couldn't tell me until the next day, when they'd call between 8 and 9 a.m. By 10:15 I hadn't heard from them and called. They said they'd called, and that's when I discovered they had the wrong number. The operator finally told me they'd be coming between 3:00 and 6:00. I asked if they would be calling before coming and she assured me they would. I had her confirm the number to make sure they had the correct one. She did. By 4:15 I hadn't heard anything, when I got a knock at the door. Yep, it was them and they said they had been trying to call, but no answer. They still had the wrong number. So now they're in the process of laying the floor when it appears the floor is much lighter than what I thought I picked out. Okay, I let it go because it looked alright. By this time the lighting was very poor in that room, and it looked okay, but the next morning, I noticed that one piece was several shades different than the rest...and they put it right in the middle of the floor! I will be complaining to them about this today. I would not recommend them as neither the operator nor the workers seemed to care that I was unhappy.