In a word: OUTSTANDING! I was so nervous interviewing contractors because I've heard horror stories of estimates vs.actual costs, not knowing when a crew would show up, shoddy workmanship, messy conditions, etc. I'm happy to say that wasn't the case with Archadeck's Bob Grimm and his contracted crew! There were a couple of things that set Archadeck of Central Mass apart from the other contractors I interviewed. While some contractors gave estimates over the phone, Bob came on site and took detailed measurements and pictures. No other contractor spent as much time walking me through everything as Bob did. At that first meeting, he spent over an hour discussing with me all sorts of options, and had many pictures of past projects to help aid me in choosing what I wanted. He asked me what my budget was and said he would work up options that fell within the budget. Once he had a firm grasp of what I wanted, he came back about a week later with a detailed computer model of two options that fit within my budget. One very important aspect of Archadeck is that the price is NOT AN ESTIMATE. The price is determined at the start and once you sign the contract, the price doesn't change. If Bob underestimates material and labor costs on the actual project, he eats the added cost. That was a major reason why I chose Archadeck. The peace of mind knowing what I would be paying in total was much appreciated. Archadeck was not least expensive price I was given. Out of 4 quotes, Archadeck came in 2nd highest. It was worth every penny! Archadeck did have the best warranty for their work out of the four contractors. Archadeck also provided a written guarantee of project completion. So if anything happened to Bob or any of the builders, the project would get completed. I also appreciated that Bob never tried to "upsell" me on any materials. He knew what my budget was (25k), and was great at giving me options on where I could save a little money. For example, I wanted the stairwell to be a maintenance-free material. That cost more than regular wood, but I was able to offset it by just using plywood on the deck floor and covering it with a laminate flooring at the end of the project. Another cost savings was using my own electrician vs. having Bob bring in an electrician. All of these little suggestions he gave me were helpful in keeping me within budget so that I could allocate the money on the pricier materials that I really wanted. Before the project could start, I needed to provide a plot plan so that Bob could pull the necessary building permits. Lo and behold, there were no plot plans in my mortgage documents. Being a duplex, I checked with my neighbor - who didn't have one either. Apparently past projects had been done before I bought the property, but the Town Inspector at the time didn't require a plot plan. The current Town Inspector did require one. Bob was fantastic. He found me a great surveyor, arranged for him to come out the next day, and that surveyor completed the plot plan within five days after that. So the start of the project was only delayed by one week. I appreciated the fact that Bob took care of finding and scheduling the surveyor for me. Communication was outstanding. Nothing is more frustrating than not knowing if the crew is going to be there or not from one day to the next. Bob made sure to call me at least every other day (daily if needed) to update me on the progress of the project and let me know any time the crew wasn't coming that day. Due to the fabulous winter weather we had this year, there was only a couple of days that the crew couldn't come due to inclement weather. Otherwise they generally worked Monday - Friday. Now to the crew. The actual crew that built the porch was led by Bill and his two assistants (both named Jay!) I was thoroughly impressed by their professionalism and workmanship. Even their conversation amongst themselves was never profane or obnoxious. They never played loud music or made a mess when they had to come into the house to use the bathroom. They were always polite and did a great job cleaning up after themselves at the end of each work day. They went above and beyond all the time. One day my sister came over with her 4 year old and 16 month old children. The porch was pretty much done except for no door was yet installed. Even though we kept the kids away from that part of the house, the Jays screwed in a piece of plywood over the door opening for safety reasons just in case one of the kids wandered out onto the partially finished porch. (One of Jays even helped my sister carry in the "pack and play" that she brought with her, and insisted on setting it up for her) From start to finish, this process has been enjoyable. I felt no stress at all and was very happy with the final product. It is my pleasure to write this report and recommend Archadeck!