Recent Review: The main purpose of this job was to spruce up my kitchen after a separate company had installed new kitchen cabinets and countertop, plus a couple of other minor fix-it tasks. I was disappointed with this particular experience. I've used this company in the past and never had a problem with them, but this time they sub-contracted out the work and the results were not up to their usual standards. The handyman (sub-contractor) who arrived appeared stressed-out and was certainly not prepared. He said he couldn't read the instructions on the contract, so I had to go over the work with him. He had no ladder (to reach the porch chimney) and was missing several other supplies; he ended up making at least 2 trips to the store to pick them up - getting lost on the way back from one of them. Most jobs were done reasonably well, but a couple of things were done poorly. For example, after installing the microwave the first time I found I could not open the corner kitchen cabinet, so the handyman had to move the microwave over. The door he sanded is now splintered on that edge, but I don’t really care since I want to replace the interior doors in my house sometime. The paint job itself was sloppy – I could have done better myself. The edging (cabinets, countertop, etc.) was done badly and there were splashes and smudges in numerous places. Blue painter's tape had not been removed completely. My cabinets are espresso (black-brown) and my cooktop is black, so everything showed. The trim was painted without filling nail marks first. He had missed painting in a few places, and had put one very see-through coat on the wall behind the refrigerator. The biggest issue I had was the accidental spilling of white ceiling paint on the hardwood kitchen floor. The handyman had not covered any surfaces with drop cloths, and the drop cloth on the floor was very thin. So the paint went right through. When I called the company to complain, they sent out the same handyman to address my issues. He was very polite and apologetic, and fixed most things. But the next day I found that, in natural daylight, the wood floor was still looking white. I sent a letter of complaint with photos to the main company and told them I did not want the same handyman back. They were extremely responsive and helpful and sent out a company employee at my convenience, who was able to restore my floor to a near-new condition. (Now I have to clean the rest of the floor to match!) The lesson learned for me was to get a professional painter not a handyman to do paint work. I will use Handyman On Call again, as I believe this to be a one-time occurrence, but I will remain cautious.