Mike Criddle with Maryland's best was very responsive to emails and phone calls, always getting back to me promptly. I also felt confident that he knew the ins and outs of construction. I wanted French doors installed in an interior open doorway in my home. He gave me an estimate which seemed a little high for what was supposed to be one day's work but I went with it bc I had confidence that this company was a good construction company and also because they had been recommended by my interior decorator. I chose the doors- stock French doors from Home Depot which I am happy with. Mike did offer to look into custom and higher end doors for me but I was satisfied with Home Depot's and knew that the price wood be significantly higher if I chose custom doors. The guy who actually installed the doors came out promptly on the appointed day and set to work. He was careful and had good workmanship habits. He ran into a problem, however, after widening the opening to accommodate the doors. The original hardwood flooring stopped short of the wall and the subfloor would show if the doors were installed without addressing this issue. Also, the opening wasn't square so that had to be accounted for. These issues brought the installation to a halt that day until something could be figured out. Mike came out and said it would be an additional $300 to fix this issue because this would make the job take longer. What could I do? I was already into tihis for $1,000. The installer told me he would be back at a certain time the next day and this is where the problems began. He didn't come when he said he would. Eventually he came for a half day and did a good job cutting and fitting some spare flooring I had to fill the gap in the floor. There was still the issue of aligning the door but he said he couldn't come the next day so would be here the day after that. He never showed up. I called Mike and he apologized profusely and said my installer had had a scheduling conflict but would definitely come by 12:30 on Saturday if that was okay with me. At 1:30, the installer wasn't there so I contacted Mike and an hour later the installer came to finding painting the doors. He took a really long time finishing the painting and near the end I noticed he was using a small roller to paint the doors, which leaves texture, instead of a brush as I would have expected. At this point I hesitated to speak up because he had put so much work into these doors. I have to say that he primed and painted the doors thoroughly, using lots of paint that I provided. I am confident the paint job will last a long time. However, I wanted a smooth finish which I took for granted would be the case and now don't have that. I agrred to remove the masking after the paint had dried. The doors came pre- masked which was a huge time saver and made the painting much easier. In the end, between half-day work days, no shows, and late shows, it took an entire week to install the doors. After all was done, I opened the doors and noticed one side was very hard to open due to the ball catch being adjusted too tight. So I loosened the adjustment and found that the door would not stay closed. It would swing open on its own! So I tightened it back to get it to stay closedown and called Mike. I got his voicemail. He called me back later and got my voicemail and left a message that there is a way to fix this. I called him back and got voicemail and asked him that call me but he never did. I gave up and now live with just using one door to go in and out of the room. The doors do look very nice, and the company did problem solve the floor issue but I am uncertain if the alignment issue is fixed and I wasn't happy with howcthecinstaller didn't come when he said he would. I believe Mike intended that the installer come and the fact that he didn't was a bit out of his control. Again, I have confidence that Mike and the company are a good company. Mike was always very professional and their company trucks and equipment are high quality. It could have just been a bad week for this installer.