Install went well, however, each corner of the pool had scratches on the new liner. Apparently they had to use a tool to push the liner into the groove. It was disappointing to have scratches on the new liner. When I called they did agree to pro rate the cost of the liner if holes occurred in those areas. I emailed them August 1, 2015 and have yet to get a response to my email. Ever since the install our Tiger Shark automatic pool cleaner gets stuck on the deep end drain and just keeps circling around stuck on the drain. As the largest pool liner company in the state they should have discussed this with us, they should have asked how we clean the pool and had solutions available. We can't be the only people with a Tiger shark cleaner. The needed adaptive piece should have been installed before the pool was filled. It is very disappointing that no one from this company called or emailed us to offer suggestions or help rectify the situation.
- Terri F....
Probably the best in Atlanta! During a very busy season, Britt was able to squeeze us in his schedule. He was very professional, on-time and was a perfectionist about our pool. I can't say enough about this guy and his team. He came back twice to make sure everything was done perfectly...and it was. Britt could teach the other pool service companies in Atlanta how to treat customers respectfully, how to service a pool excellently and all for a fair price.
- Phillip S....
ALazy Day Pool & Spa Inc
Chris Ward (President) came out and provided quote. He was professionally dressed and answered all questions. We received two (2) other estimates from companies, both of which I cannot remember. Suffice it to say, between looking shabby with tattoos from head to toe, torn jeans, etc., they were not professional and didn't seem to care if they got our business or not. Chris provided a very fair estimate and we went with him. Everything went as it should and there was no deviation from the time frame or scope of work. His installers were great and we couldn't believe how quick the old liner went out, cracks repaired and new liner being installed.
- James C....
AL.I.P.C.Inc Above ground swimming pool specialist
(Not sure why I can't indicate that this is a pool service, not alarm or air duct cleaning) Chad was able to get all of the information necessary to get us an estimate and order parts with a simple phone conversation. Costs were extremely reasonable, he completed the work in one day and was extremely knowledgeable, friendly and helpful. On subsequent calls, he has given excellent troubleshooting & instructions completely free of charge. Just an all out excellent guy that I will happily use again if/when the need arises.
- Troy T....
ADACULA POOL SERVICE INC
I could not have been any more pleased with the work that they did on my pool. They were extremely nice, and they showed up within hours of my calling their office. They worked very fast to get this new liner installed, and the price was very reasonable and affordable.
- Lucy W....
AFactory Direct Liners Inc
Factory direct liners came to my home and were very professional and involved my husband every step of the way. They allowed my husband to make choices on whether or not we wanted other repairs. While the pool liner was off although they thought the repairs were not urgent they still allowed us to make the decision on what was right for us! They also honored our coupon for $100 off even after it expired. Thank you, Factory Direct Liners-good job!
- Dolores C....
ABROWN'S POOLS & SPAS
Called them after encountering difficulty locating a more local pool service that could do the work in October. They were SO helpful. I did pay a small charge for the distance which was understandable. They did a great job in a timely manner at a charge that was very reasonable.
- Peggy M....
DAquaRama Pools Spas and Service Inc
I called late one day requesting emergency repair to the vinyl pool liner after a puncture occurred. The customer service personnel agreed it was an emergency, but I would have to call at 7:30 next a.m. to reach someone in svc. dept. I called the next morning, and I was told they would try to get someone out that day, but that didn't happen. Several days later, the vinyl liner and backing began to float. The service manager was rude and unprofessional on our telephone calls. I actually went into the store to speak with the owner. That was a waste of time. Long story short, after more than one month, we finally got the tech. out there (after several visits) to repair the problems. The overall repair job is horrible. The patch is lifting around the edges, and the backing still doesn't sit flush and even. We will NEVER use or recommend Aquarama for pool service and/or repairs. It seems from other recent comments that they are spiraling out of the realm of good customer service and work.
- A D....
The Owner Louis, came and measured our pool but he measured the pool wrong, so brought a liner that did not fit and had to reorder the liner which would take another 2-3 weeks. We had to cancel 2 pool parties. He then ordered a new liner and when he came to install it, it was also the wrong size. It was too big had tons of big wrinkles. He installed it anyway so we could have my Daughter's 16th Birthday Party and this one that he installed leaked!!!! Having lost trust in Bahia Pool's abilities, I asked that he reimburse me the $1400 I paid him, so I could hire someone new that knew what they were doing but he refused. I am now having to take him to court, DO NOT USE THEM!!!!!
- Liz G....
FFactory Direct Liners Inc
In May of this year, I called the company to let them know that the liner had completely faded. I had to call them for over 3 months. They asked that I take pictures of the problem, I submitted pictures to them twice and was told they were not good enough. They then sent an ex-employee, and friend who happened to be in the area, to my house to take pictures of the liner with his flip phone. In July, no one from the company had come out to our house, and there was no resolution. I called again and insisted that someone from the company out to look at it. In October the finally sent an actual employee out to the house, causing me to delay closing my pool. He, Brad, agreed that there is something not right with the liner. He also took pictures. Their final decision is that the liner fabric came from the manufacturer in Canada, and that company doesn't feel that they owe me a new liner. I explained I bought the liner from Factory Direct Liners, and there is no reason I should have to deal with the manufacturer they bought it from. I have even offered to pay for the labor to have a new liner put in, just not pay for the actual liner itself. I have owned this pool since 1982, I am not a beginner at pool maintenance. All I want is the same liner I have, and I will even pay to have it put in.
Recent Review: It is very good. I have been using them for almost one year now. The technicians have been professional and considerate. If I ask them to do something extra it is not a problem, and they are just want you want for a pool service company and you don’t have to see them.
Recent Review: Pool Tec provides weekly maintenance on our pool year round We find them: ? Extremely knowledgeable ? Consistent ? Fair ? Professional ? Responsive ? Returns phone calls ? Has follow up and follow through ? A great partner ? Able to explain the problems and fix them ? Quality of work provided is excellent
Recent Review: Daryle did an awesome job installing our (customer supplied) above ground pool liner. We had several rain delays but he came out on a hot and sunny Saturday and completed the installation neatly and accurately. I do not believe there is one wrinkle to be found. We were impressed and are certainly glad we chose small business for the job.
Business Description: Custom Dream Pools, Inc., is here for all of your pool construction needs. When it comes to having your dream of a new swimming pool or remodeling your swimming pool, we are the company for you.
pool renovation, New pool construction, pool service, pool renovation service, swimming pool construction
Recent Review: Terrible experience. We are new pool owners and explained to Pride that we need some hand-holding and need to have the pool ready for a party. We gave him advanced notice of when the party would be and he was supposed to come out 2 days before the party to show us how to use it. We repeatedly told him that we are new and need all the help we can get. Long story short - he never showed up. Repeated phone calls and texts but he never responded. Obviously the pool party didn't go well - we didn't even know how to heat the pool! He tells you EVERYTHING you want to hear before you decide to go with him. Oh that's not all. The previous owner had this pool serviced by Pride for years, now we have a new service company, we found out that the pool has very little salt left. Pride has been saving money by not putting salt in the pool because his fees are supposed to include salt! Now we need to spend $300 on salt so the pool could have the right readings. Customers beware.
Recent Review: Very knowledgeable and easy to talk to. Mark explained everything to me and mentioned my options as well as what he would do if it were his pool. I very much appreciated his experienced opinion. For anyone else needing an assessment of a pool at a house they are looking to purchase, I recommend Peach State Pool Service.
Recent Review: Install went well, however, each corner of the pool had scratches on the new liner. Apparently they had to use a tool to push the liner into the groove. It was disappointing to have scratches on the new liner. When I called they did agree to pro rate the cost of the liner if holes occurred in those areas. I emailed them August 1, 2015 and have yet to get a response to my email. Ever since the install our Tiger Shark automatic pool cleaner gets stuck on the deep end drain and just keeps circling around stuck on the drain. As the largest pool liner company in the state they should have discussed this with us, they should have asked how we clean the pool and had solutions available. We can't be the only people with a Tiger shark cleaner. The needed adaptive piece should have been installed before the pool was filled. It is very disappointing that no one from this company called or emailed us to offer suggestions or help rectify the situation.
Recent Review: I could not have been any more pleased with the work that they did on my pool. They were extremely nice, and they showed up within hours of my calling their office. They worked very fast to get this new liner installed, and the price was very reasonable and affordable.