The remodel was adequate, the two folks working on my bathroom, I appreciated. The job was supposed to cost 5999.00 (a special) but ended up at 7000.00 as they kept calling for more money. My tub was paid for in the 5999.00 amt, then returned due to being the "wrong handed" direction. They credited their own 2Hire account and then charged me another 200.00 to replace it (over the phone at Home Depot) . I was never refunded the 200.00 after at least 5 different emails asking for it. I gave up trying to get it back, until I saw the "Trust Dale" site highly recommended their service. So I made one more attempt to ask for it back about a month ago and didn't even get a reply to my email. Their bookkeeping is non-existent, evidently,and my receipt for the work they were to do for me was scribbled on a piece of paper the fellow found in his truck. I have put off reviewing the work they did for me for over a year, as I don't like to discredit folks, everyone makes mistakes. But his lack of addressing this issue has gotten to me as I am not rich and can't waste money. My confidence in any handyman service has been tainted by this experience.