After the 'bucket test' Greg concluded that the most likely leak is around the pool light. And he was right. After diving in the swimming pool and using dye he localized leak in the lamp V groove. He said to fix it permanently the pool needs to be drained below lamp level. He also offered a temporary solution, sort of epoxy patch that may or not work, until we decide on permanent repair. We were very happy with Greg's professionalism, expertise and honesty.
- Anatoliusz L....
AASP - America's Swimming Pool Co Savannah
The audio file for the report ASP - America's Swimming Pool Co Glynn Co. is missing, please do the needful.
- Brad C....
We just convert our vinyl swimming pool to gunite and also add a full size inground jacuzzi, the whole project was completed in 35 days and we are very please with the preformance and the quality of the job. Before we hire this company we decide to visit their location in Alpharetta hwy to see the facility/show room and also meet the team prior to make the decision to choose Avatar for do our project. We Highly recomend this company and if you are considering to business with this company you should schedule an appointment to visit their office because we all should know who we are dealing with before make a decision.
- Shayne G....
I contacted Atlas Pools on Friday 2/19/11 to obtain an estimate for a new pool and they scheduled an estimator for the following Wednesday (2/23/11). John arrived on-time and even called me ahead of time to let me know he was on the way. While here we discussed what I was looking for, he answered all my questions and said they had just recently installed a pool elsewhere in my neighborhood. He promised to be back on Friday to take measurements and provide an estimate in 4-5 days. Unfortunately, this was my last positive experience with John or Atlas Pools. When I had not received an estimate 2 weeks later, I called the office to follow-up. I had not written down the estimators' name and he did not leave a card so by then I forgot who had come to my house. I did however provide the exact date and time of the estimate and the woman I spoke to said she would figure out from the schedule who had come out and have them call me. A week later and no call. I called again and went through the same discussion with a man who answered - again no return call. Finally, I thought to look back through my cell phone call log to find the number when John had called before the original appointment. I tried this number and got John - he apologized and said he thought he had sent the estimate. I gave him my email address and this being a Thursday, he said he would be in the office the next day and email the estimate. On Friday I got nothing, so I called John's cell phone and left a message. Finally, Sunday morning he emailed the estimate and said in the email he had a drawing and could come by and show it to me. This was 3/19/11 - about a month after he first came out, but I figured we were making progress. I emailed back and asked if he could email the drawing or come by Friday to review. No response. I since have emailed again and called to leave 2 messages on John's cell and still no response. I guess these guys must be busy and don't need my $45k. I can't speak for the quality of their pools, but based on my experience with John and the rest of the folks at Atlas Pool, I can't say anything good about their customer service or professionalism which to me is probably indicative of the rest of their service.
- Tim K....
DMASTER POOLS BY ARTISTIC POOLS
Every step was -- and continues to be -- painful. Their 10 week estimate is a joke. It took 10 months. One waterfall element had to be rebuilt twice. A second one still isn't working. One repair required draining the pool. They said they would reimburse us for the water and chemicals -- which they didn't. It takes a minimum of three calls even to get a return call from service. And when you do have an appointment, it uncertain when or if they will show up. A supervisor twice changed the design without my approval. I had to hire another company to clean up the site debris. This is a company that cares only about new business. Once they have your money, they are history. The only way we were able to get satisfaction on final issues was to withhold the final payment.
- Mary &....
ASolar Flare Pools LLC
Michael Howerton of Solar Flare Pools came to my house on time. He quickly located the leak. He didn't try to up-sell anything . He did provide me with excellent ideas about renovating my pool. He is very professional and knowledgeable, and I felt that he took care of my swimming pool problems as if it were his own. I highly recommend Solar Flare for pool repairs.
- Robert M....
ADACULA POOL SERVICE INC
When we purchased a foreclosure as our primary home, it came with an older, in-ground pool that had been neglected. The pool needed a new liner, but due to the way the pool was originally constructed, the coping had been back-filled with concrete and was a part of the pool wall. We would need to have the concrete cut away, new coping installed, new liner, new bottom drain (to bring it up to code) and chemicals. Additionally, we added stone, steps and adjusted the pool depth to better fit our family. Not a project for an inexperienced company. We obtained several quotes (even one that suggested we fill it in) and chose Dacula Pools primarily because of their years of experience (which repeatedly came in very handy!) and the fact that they are a local business. We also felt that they had the most thorough quote (although not the least expensive one) and operate year round. Everyone from the crew to the owner were friendly, easy to work with, and very knowledgable. Ours was a 2 month project during the busiest time of year for pool companies (May to July) and they pulled it off marvelously. We continue to be Dacula Pool customers.
- Michelle D....
AThrasher Pool & Spa LLC
This was a VERY large project. As to be expected in a large outdoor construction project, there were a few bumps in the long road. Luckily we had Thrasher there to take care of everything, from some permitting issues, to a grumpy/crazy neighbor!! We now have an amazing pool and fire pit built by Thrasher who transformed our boring and barely used backyard into an amazing area!! Its November and my kids still swim almost everyday!! I am so glad we hired Thrasher, because of the quality of their work, it was a great investment for our property. They included so many custom details in the design including 2 fire bowls that have water spilling down into the pool. We have a vanishing edge detail where the pool spills over a huge wall so when we are sitting around the fire pit we have an amazing waterfall behind us. The overall project is beautiful!
- Abigail D....
AAbsolute Pool & Spa Care Inc
Install went great. Scheduled with office and put half down. Day of install, was called by crew to let me know their ETA. They arrived, checked the area where heater was to be installed and got to work. Crew was professional, informative and polite. They were able to overcome an issue with the gas piping which I thought was going to kill the installation!!!! Heater installed, a timer installed and the heater vented through the roof of the pool shed as required for safety and recommended by the pool heater company. Good professional work. Absolute pools will be doing the necessary updates to the pool next year as they are required, and am looking to hire them for ongoing maintenance and cleaning.
- Darren P....
AAll About Pools and Spas
Service was excellant. We also had leak detection performed which went extremely well.
Business Description: The Best in Swimming Pool Care!!! (We do NOT repair vinyl lining, tile, or concrete) PHD POOL DOCTOR is your Premier Choice for all your Residential Swimming Pool Maintenance and Repair Needs. We are committed to Providing Excellent Service to all our customers. Our Certified Pool Technicians will get your Swimming Pool ready for the HOT Spring and Summer Days! We also close a Swimming Pool and WINTERIZE it for the COLD season! We do Swimming Pool Opening and Closings, Swimming Pool Cleaning and Maintenance, New Swimming Pool Equipment Installation, and Swimming Pool Equipment Repair. We also do Swimming Pool Inspections for Home Buyers. We have Swimming Pool School where we will come to your house and show you how to operate your Swimming Pool Equipment. We install and repair all brands of Swimming Pool Equipment. We are a Certified Warranty Service Center for Hayward, Pentair, and Jandy (Zodiac). Details on our website at www.phdpooldoctor.com
Business Description: We’re a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our clients. We specialize in Swimming Pool maintenance and Repairs.
Business Description: If you are looking for residential Atlanta pool service or commercial pool service in Atlanta, Dive In is the company you can count on. We offer reliable and dependable Atlanta pool service to numerous communities in the greater Atlanta area extending 70 miles from downtown. We do all the work, so your family can enjoy all the benefits of owning a swimming pool without the hassle. If you would rather spend this Summer basking in the Sun and enjoying time with your family, Dive In Pool Service is Atlanta’s best choice for pool cleaning and maintenance.
At Dive In Pool Service, we offer great prices and excellent pool service, repair, maintenance and new pool building to customers through out the greater Atlanta area. Our founder, Jeff Ormbsby has been servicing and building pools in Atlanta since the 1990’s. He has built this company on the foundation of reliable and dependable service. If you would rather enjoy your Atlanta swimming pool than clean it, Dive In Pool Service is your answer.
Dive In has Atlanta Pool Service you can count on. Our staff is trained and certified to keep your pool clean while you are enjoying the Summer fun. Now is the time to stop cleaning your swimming pool in Atlanta. Call us now and a member of our staff will help you get started today.
We offer great deals on pool service in Atlanta if you sign-up for a service contract. Just call our local number at 404-254-1616. One of our helpful staff members will get you started on your new pool service or pool repair. If you are looking for a new, custom built pool, we can go through all of the different options available to turn your back yard into an oasis.
Business Description: We service all of Georgia and have a reputation of excellence. Our service is unparalleled by any other pool service provider. We really know pools! We are eager to have the opportunity to earn your business. You will be completely satisfied with your decision.
Recent Review: After the 'bucket test' Greg concluded that the most likely leak is around the pool light. And he was right. After diving in the swimming pool and using dye he localized leak in the lamp V groove. He said to fix it permanently the pool needs to be drained below lamp level. He also offered a temporary solution, sort of epoxy patch that may or not work, until we decide on permanent repair. We were very happy with Greg's professionalism, expertise and honesty.