Recent Review: Their service is actually great, Their technicians are wonderful, their customer service is just horrendous. Their scheduling is all out of whack, and even when I've tried to speak to a manager, they told me a manager would call me back, and this was a month ago. Actually a manger called me about a week ago and asked me if everything was okay, and they said if there's anything we can do for you let me know, there was no resolution to the problem that we had. It really made my lawn flourish. I can see a difference in my lawn in a couple of days. There wasn't a product the last time, they aerated my lawn. A week before that they did a chemical treatment to my yard, and man has it made a huge difference in my yard. The thing that could have made a difference is just the scheduling. Sometimes they schedule a treatment and they don't come out, and their scheduling department does not communicate well with their technicians, and I've had the technicians come out when they're not even scheduled, and it's frustrating for their technicians also. The technicians are great, they're really nice people. There was an area right outside my back door that they didn't do, and they did it around 8 o'clock in the morning, they didn't knock on the door or anything, and even my dogs didn't bark, which is highly unusual, but they were gone before I even woke up, so I wasn't able to tell them please do this area, they should have done it anyway. There has been a couple of times where we've been scheduled to have treatments and they didn't come out at all, and my husband and I had something planned, and we waited on them, and waited on them, and called, and one day we called three times to see approximately what time they were going to be there, and never did call back, and then finally nobody just showed up, and it messed our whole day up. The manager, when we did have a problem,? didn't get back with me. I'm going to continue to use them even though they're a little frustrating at times. They do a good service.