Pro-Fix sent Tarell to do the work, and he did a fabulous job! He is quite the craftsman - such attention to detail. Our work was done in an efficient and timely manner, and for a very reasonable price. We had expressed to Tarell our previous bad experiences with contractors, particularly in the area of communication, but he assured us that we would have no such problems with him. And we didn't; he showed up when he said he would, and his work speaks for itself. He's a true professional. We couldn't be more pleased!