First off, I don't write up reviews all that often. I should because I ready everyone else's to determine if I should buy any products. However, I feel like it's important in this situation because after spending over $7000 on a backyard patio and pergola, I want other people out there to know what I know. For some additional context, I volunteer on our HOA and see a variety of proposals from the Magnolia Design Group come in for architectural enhancements to our community. So I'm aware that this company is really doing a lot of work in our community. With that said, the story is the same with each of the homeowners that I've interacted with. The end product looks okay, but if you inspect any of the projects that they've done, you begin to notice a pattern. The quality of the craftsmanship is very poor. Corners are cut. Lines are straight. Wood isn't cut symmetrical. Cement isn't flat. And the list goes on and on. Now I understand everyone wants to save money when it comes to doing something major to their home. I mean, c'mon. Who doesn't want to save money? I know we sure did. And when Rick quoted us $3K lower than the other guys, we thought, why not? We can buy furniture for our patio now and not just have a patio without anything. It seemed like a no brainer. We selected him. And we regret it every day. The old adage of "you get what you pay for" is completely relevant to this transaction. Now, don't get me wrong, we enjoy our patio every day. But know we spent over $7K for it and knowing all the things that "off" with it makes the experience so much less enjoyable had we spent a few extra dollars and used one of the contractors that had an "A" rating. So buyers, beware. You'll save a few dollars, but the frustration of dealing with a subpar product is always a risk.