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Reviews in Asheville for Central AC Repair
ANicely Done Heating and Cooling
My first experience with Michael was earlier this year when my central AC died. Michael determined that the AC needed Freon, which has become expensive since it was phased out 10 years or so ago. Apparently there was a leak somewhere in the system. Michael suggested we update the AC to the newer coolant, which required a new compressor outside and new coils inside. Rather than spend $500 replacing Freon that had leaked out of the existing system and would likely do so again, I agreed that it made sense to update the AC. The new AC performed flawlessly for the rest of the summer. When time came to install a mini split in a room I wanted to finish in the basement, once again I called on Michael at Nicely Done to do the job. He listened to my needs (quiet and efficient) and recommended the right model for the job. Awesome remote controlled quiet unit provides cooling in the summer and heating in the winter. Perfect for my new home theater. He has since installed a UV unit in my Furnace/AC and a float switch on the drip pan. We also hired Michael to clean out our air ducts. He found some interesting stuff in those ducts. Between the air duct cleaning and the UV light, we're breathing cleaner air now. Michael is very friendly, easy to work with and very knowledgeable. I will definitely turn to him whenever I have HVAC work to be done or air ducts in need of cleaning.
- Tom K....
Poorly! This man came to our home, evaluated our heat loss and recommended a unit. Our choice was a Lennox unit as we have positive experience with that type of unit. Mr. Ball was extremely attentive during the bidding procedure. We carefully explained to him our needs (most especially that we had excessive heat in the top two rooms of our home). He assured us that this was correctable and that our previous unit had been under-sized for the needs of the home and this new suggested size and model would meet our needs. He provided and estimate and we hired him. 1. Purchased was a two speed Lennox model. The concept is unit runs on low unless higher speeds are required to cool the home. This company, despite three trips to our home, was unable to make the adjustment on this unit to accomplish this two speed option. Though extremely attentive during the bidding process, Mr. Dean Ball was much less attentive to my still too warm upstairs. $4,500 more to fix that! Never again!
- Patti W....
AAire Serv of Western North Carolina
John the service tech was very responsive, professional and fixed our issue. My wife and I just moved in the day before and the AC went out on a Sat Night. I called first thing Sunday morning and John had up and running my noon.
- Jason P....
AAir Excellence Inc
Darryl and the rest of the gang at Air Excellence (Shane, Rob, Brian, Chris and Brandon) were an amazing crew. They reviewed options with me, provided a VERY competitive estimate, took the time to happily answer my many questions, were timely and tidy with the installation and even helped me to complete and submit the rebate forms. The installation was completed in one day and they cleaned up after themselves and removed the packing materials. My experience over the years has been that they are an ethical, responsive and friendly crew. I couldn't be happier and I highly recommend them.
- Noah R....
AAll Ways Plumbing LLC
Zack is my plumber-on-call when I have plumbing problems in my condo. I am now working with him on the plumbing part of a kitchen renovation. I am so pleased with his work that, when my central air conditioner stopped working, I called Zack. His A/C partner is Josh. It's the dead of summer, and although I had to wait several -HOT- days for All Ways to fix my air conditioner, I wanted to see if they were as good at A/C as at plumbing. They are. Josh was right on time, dismantled the 20+ year old unit, found the bad capacitor, replaced it, counseled me on the need for a new system pretty soon, and what that would entail. He was gone in 45 minutes, and I now have a timing and cost budget for the new unit this winter. You cannot do better than these guys.
- Sandra E....
AGentry Service Group
Service Tech Mike from Gentry was outstanding. My air conditioner had been freezing up and not cooling the house. Two other HVAC companies made service calls ($$$) and tried to fix the problem. One company admitted that they could not find the cause of the problem and suggested replacing the furnace. The other company replaced a cracked evaporator pan and did a "disappearing act" when it came to solving the real issue - the air conditioner not cooling the house. Mike from Gentry inspected the system and confirmed that the refrigerant charge was O.K., checked the evaporator for leaks and made some other checks of the system during his inspection. Mike determined that the TXV (thermal expansion valve) was either malfunctioning or needed adjustment. Mike readjusted the TXV and changed the fan speed and PROBLEM SOLVED! The system has performed perfectly since the Gentry's involvement.
- Frederick H....
AAll Ways Plumbing LLC
Came out in the evening to fix a broken air conditioner in the middle of summer when it was critical. Service was prompt, professional and fair. I actually paid him more than he charged due to the quality of service.
- Stephen E....
AMike's Heating & Cooling
The only issue was not giving me a receipt but they e-mailed me one very quickly when I called. Otherwise, quick and well-done repairs to a 20-year-old AC.
- Caralyn D....
AMike's Heating & Cooling
They're very prompt and efficient. They always wear booties when they walk through the house. They are willing to follow through.
- Martin L....
Below is what the tech found and fixed from the invoice: "2001 Rheem gas furnace with ac. A previous company had diagnosed a bad txv and quoted him to replace the system. We inspected the coil together and found that there was no txv on the coil. At this point I had checked the pressures and filters. I stated that most likely refrigerant was the issue and asked if he wanted to charge it. He decided to add a pound to test. After the pound the pressure was coming up. We added another pound and got refrigerant pressure where it needed to be. Tested capacitor. Amp draw on compressor and fan ok. System operating properly at this time." He did a fine job and saved me $ thousands. My one complaint covers probably all HVAC's in the area - gross overcharging for R22 (the tech has no responsibility for this). The "going rate" seems to be $1`50/pound, so I ended up paying $300 just for that. As for honesty and competence - it is 5 stars. R 22 is very available in 10 - 30 # containers or $12/# used and around +/- $20/#. For future service, I just brought a sealed 10#container for $175.
Recent Review: I saw these guys at a local convince store and asked if I could talk to them. They answered my questions, quoted a price and came out right away! Completed the work same day! Very professional!
Recent Review: Excellent! They are called in to confirm work done by another contractor, found the problem and totally fixed it to specs. We will be using them in the future for all our HVAC and possibly plumbing needs.
Business Description: My friends call me Rosie the Riveter because of my “can do!” approach in life :). With that being said, there’s not a lot I cannot fix… So please give me a call so I can provide you free advice on the next step on your project… I’m sure we will be a good fit… :-) I look forward to hearing from you!
Business Description: Benjamin Franklin Plumbing - Hendersonville has been serving the Hendersonville and Asheville area for 5 years. We promise prompt and professional service to all of our customers. “If There’s Any Delay, It’s You We Pay.®” We look forward to solving all your plumbing repair, installation and service needs.
Additional phone - (866) 860-0052. Additional contact names - George Phillip Muniz, Rebecca Muniz. Additional DBAs - Legacy Inc, Gas Piping & Plumbing.
Recent Review: The screen room design far exceeded what I had envisioned, and, because of the previous work done on my home by Smart Repairs, the quality of the work was exactly what I had experienced earlier, excellent. The paint job and the installation of the split system AC was also excellent work. I highly recommend Smart Repairs for the reasonable cost, the design and quality of the work. You will not regret using them.
Business Description: Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home.
Only Sears offers 3 unique ways to save on appliance repairs!
1. Standard Repair Service + 90 Day Guarantee
• Cost is provided after technician diagnoses the problem
• 90 day guarantee on parts and labor*
2. Flat Repair Cost + Extended Repair Coverage
• $249.99 or $299.99 pre-set price (depending on type of appliance)
• 1 year of coverage up to $500 for any additional repairs (includes parts)**
3. Flat Repair Cost + Multiple Appliance Coverage
• $129.99 for your initial repair with purchase of Home Warranty Appliance Plan
• 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99***
Book your appointment with a Sears expert technician today!
* 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state.
** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply.
*** Limitations apply”
Recent Review: Had a new system installed on a job that I'm doing for a client. Cliff and his guys were very professional and easy to work with. So then I had then look at and repair the unit at my personal house. It was fast easy and very affordable. I will recommend Grace service to anyone who wants great customer service and support.